Cesar Carbuccia
Weston
Summary
Seasoned Associate bringing hands-on experience in business operations and client management. Demonstrates adeptness at fostering strategic partnerships, streamlining processes, and enhancing operational efficiency. Strong communication skills with a knack for problem-solving and team collaboration. Previous work has resulted in improved customer satisfaction and significant process optimizations.
Overview
10
10
years of professional experience
Work History
Publix Associate
Publix
Weston
01.2017 - Current
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Operated equipment such as scanners and scales correctly during checkout process.
- Analyzed financial data to identify trends and areas for improvement.
- Ensured compliance with company safety regulations at all times while on the job.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Trained new associates on store operations, policies, and procedures.
- Provided customer service support for inquiries, complaints, and returns.
- Assisted customers with selecting items and answering questions about products.
- Built relationships with customers by providing friendly customer service.
- Collaborated with other departments to ensure successful product launches.
- Handled incoming calls from customers regarding orders or other inquiries.
- Recommended, selected and located merchandise based on customer desires.
- Maintained records related to sales for store management.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Office Administrative Assistant
Anan Gourmet
Santo Domingo
07.2015 - 02.2017
- Updated contact lists regularly with current employee information.
- Coordinated travel arrangements for staff members as requested.
- Organized and maintained filing systems, both paper and electronic.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Ordered supplies and maintained an inventory of office equipment.
- Contributed to team effort by accomplishing related tasks as needed.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Answered incoming calls in a timely manner and directed them appropriately.
- Obtained scanned records and uploaded to database.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Education
High School Diploma -
Technites
Santo Domingo, Distrito Nacional06-2015
Skills
- Customer service
- Inventory management
- Equipment operation
- Employee training
- Conflict resolution
- Team collaboration
- Safety awareness
- Positive customer engagement
- Professionalism
- Problem-solving
- Friendly and helpful
Languages
English
Professional
Spanish
Professional
Timeline
Publix Associate
Publix
01.2017 - Current
Office Administrative Assistant
Anan Gourmet
07.2015 - 02.2017
High School Diploma -
Technites