Kai Morningstar
Leesburg,FL
Summary
Dynamic Publix Associate with a proven track record in enhancing customer satisfaction through exceptional service and effective problem resolution. Skilled in time management and inventory accuracy, I successfully implemented efficient checkout procedures, significantly reducing wait times. Committed to workplace safety and team collaboration, I trained new associates to uphold high operational standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Publix Associate
Publix
2023.05 - Current
- Assisted customers with product selection and inquiries to enhance overall shopping experience.
- Maintained inventory accuracy through regular audits and restocking processes.
- Collaborated with team members to optimize store layout for improved customer flow.
- Implemented efficient checkout procedures to minimize wait times during peak hours.
- Trained new associates on operational procedures and customer service best practices.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty retention.
- Monitored product displays to ensure compliance with company merchandising standards.
- Participated in weekly team meetings to discuss performance goals and operational improvements.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
High School Diploma -
Lake Minneola High School
Minneola, FLSkills
Customer service
Time management
Attention to detail
Computer skills
Customer interaction
Workplace safety
Certification
national registry for food safety.
Serve safe certification for food safety.
Timeline
Publix Associate
Publix
2023.05 - Current
High School Diploma -
Lake Minneola High School