Cesar Chavez
Huntington Park,CA
Summary
Dynamic leader with a proven track record at UPS, enhancing team productivity and customer satisfaction through strategic planning and effective staff management. Skilled in utilizing decision-making and customer service to achieve organizational goals. Excelled in training and mentoring, significantly improving operational efficiency and safety compliance.
Overview
12
12
years of professional experience
Work History
Metro Supervisor
UPS
09.2018 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Order Selector
Sunrise Produce
03.2013 - 08.2018
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
Education
High School Diploma -
Bell High School
Bell, CA07.2012
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Timeline
Metro Supervisor
UPS
09.2018 - Current
Order Selector
Sunrise Produce
03.2013 - 08.2018
High School Diploma -
Bell High School
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