Cesar De La Rosa
Milwaukee,WI
Summary
Friendly, animal-loving Kennel Manager with eight years of experience caring for animals and supporting owners during temporary separations. Showed affection for pets and built rapport with owners to ease transitions and increase confidence in caretaking service. Recruited, hired and trained kennel assistants to provide clean, fun-loving environment for beloved pets. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Kennel Manager
Red Rover
07.2023 - Current
- Oversaw care, grooming and medication of pets during temporary kennel stays.
- Developed schedule for kennel assistants to balance walking, feeding and socializing needs of animals in care.
- Managed scheduling, billing and payroll for staff of nine kennel assistants.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Kennel Manager
Pine Ridge Veterinary Center & Patriots Stay And Play
10.2015 - 07.2023
- Oversaw care, grooming and medication of pets during temporary kennel stays.
- Developed schedule for kennel assistants to balance walking, feeding and socializing needs of animals in care.
- Managed scheduling, billing and payroll for staff of four kennel assistants.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules and monitored performance.
- Maintained the health and well being of sick and injured animals in long term care
Commercial Sales Manager
AutoZone
06.2013 - 09.2015
- Motivated team to meet and exceed sales goals.
- Responded to customer feedback in professional and constructive way.
- Collaborated with local companies to meet diverse customer needs for automotive products.
- Provided extensive leadership by effectively communicating strategic goals and plans.
- Analyzed sales data and developing strategies and action plans.
- Provided local market insight and identified trends.
- Built relationships with customers and community to establish long-term business growth.
Education
High School Diploma -
Olney Charter High School
Philadelphia, PASkills
- Team Relationships
- Plan Projects
- Managing Operations and Efficiency
- Animal Health
- Customer Relationships
- Workflow Processes
- Customer Experience
- Emergency Situations
- Scheduling and Coordinating
Timeline
Kennel Manager
Red Rover
07.2023 - Current
Kennel Manager
Pine Ridge Veterinary Center & Patriots Stay And Play
10.2015 - 07.2023
Commercial Sales Manager
AutoZone
06.2013 - 09.2015
High School Diploma -
Olney Charter High School
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