Cesar Gamez Soto
Buckeye,AZ
Summary
Accomplished Automotive Sales Professional with a proven track record at Larry H Miller Chrysler Jeep Avondale, excelling in customer relationship building and sales target achievement. Leveraged strong negotiation skills and adaptability to drive brand visibility and exceed sales goals. Known for exceptional CRM software proficiency and a friendly, enthusiastic approach, consistently enhancing client satisfaction and loyalty.
Overview
6
6
years of professional experience
Work History
Automotive Sales Professional
Larry H Miller Dodge Ram Avondale
08.2024 - Current
- Boosted repeat business through excellent rapport-building skills, fostering long-term client relationships.
- Implemented targeted promotional campaigns for special events or limited-time offers, driving additional traffic to the dealership.
- Developed innovative marketing strategies to increase brand visibility and generate leads for the dealership.
- Assisted clients in selecting appropriate vehicle options by identifying their unique needs and preferences.
- Utilized CRM software to manage leads, track communication, and improve overall client interactions.
- Answered telephone and email inquiries from potential customers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Prepared purchased vehicles and completed final delivery checks.
- Engaged in friendly conversation with customer to better uncover individual needs.
Assistant Sales Manager
Gateway Chevrolet Motor
03.2022 - 07.2024
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
- Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
- Completed store opening and closing procedures by counting drawers and managing security.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Strengthened performance by applying excellent program and project leadership skills.
- Collaborated with marketing department to create appealing promotions, resulting in higher customer engagement rates.
- Generated sales report to help upper management make effective decisions and sales plans.
- Managed and developed sales team.
- Negotiated contracts with key clients to secure long-term partnerships.
- Monitored competitor activities to adjust sales strategies accordingly.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Sales Professional
Larry H Miller Chrysler Jeep in Avondale
09.2018 - 03.2022
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Set and achieved company defined sales goals.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Boosted team morale and productivity by leading weekly sales strategy meetings.
- Used in-store system to locate inventory and place special orders for customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
High School Diploma -
Tolleson High School
Tolleson, AZ05.2002
Skills
Strong negotiation skills
Adaptability to Change
Data-driven decision-making
Target Achievement
Professional Appearance
Closing techniques mastery
Networking capabilities
Social Media Promotion
CRM Software Usage
Trade-in evaluation
Customer Service
Friendly and Enthusiastic
Languages
Spanish
Native or Bilingual
Timeline
Automotive Sales Professional
Larry H Miller Dodge Ram Avondale
08.2024 - Current
Assistant Sales Manager
Gateway Chevrolet Motor
03.2022 - 07.2024
Sales Professional
Larry H Miller Chrysler Jeep in Avondale
09.2018 - 03.2022
High School Diploma -
Tolleson High School
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