Summary
Overview
Work History
Education
Skills
Timeline
Generic
Cesar Gonzalez

Cesar Gonzalez

Wilton,Connecticut

Summary

Dynamic business owner with a proven track record at Planet K9, excelling in customer relations and attention to detail. Enhanced client satisfaction through tailored training solutions and effective communication. Skilled in financial management and safety protocols, consistently delivering high-quality services that exceed expectations. Driven to foster positive relationships between dogs and their owners.

Overview

7
7
years of professional experience

Work History

Business Owner

Planet K9
01.2023 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Consistently received positive feedback from clients regarding the effectiveness of training methods and improved relationships with their dogs.
  • Implemented safety protocols during training sessions to minimize risk of injury for both dogs and handlers alike.
  • Provided expert consultations for clients with challenging cases or special needs dogs, delivering customized strategies for success.
  • Increased client satisfaction by providing clear communication, progress reports, and post-training followup.
  • Evaluated canine temperament and assessed individual training needs, creating tailored solutions for owners and their pets.
  • Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.

Lead Dog Trainer

203DogLife
05.2021 - 10.2022
  • Increased efficiency in daily tasks through effective management of appointments, client records, and payment processing.
  • Ensured facility cleanliness and organization in compliance with federal regulations.
  • Monitored canine behavior for aggression indicators and pack dynamics.
  • Maintained clean training arena for group classes.
  • Consulted with owners to discuss behavioral concerns and determine final goals.

Intern

203K9
05.2018 - 08.2019
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Maintained cleanliness within boarding facilities by regularly sanitizing kennels and play areas to ensure the health of all animals under my care.
  • Managed up to Number dogs of varying breeds and sizes, providing attentive care.
  • Provided a safe environment for dogs by conducting thorough evaluations of each animal''s temperament and behavior before handling them.
  • Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
  • Reduced instances of behavioral issues among dogs by implementing structured routines during daily activities such as feeding, walking, and playing.

Education

Bachelor Of Applied Science - Animal Science

University of Connecticut
Storrs, CT
12.2015

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined

Timeline

Business Owner

Planet K9
01.2023 - Current

Lead Dog Trainer

203DogLife
05.2021 - 10.2022

Intern

203K9
05.2018 - 08.2019

Bachelor Of Applied Science - Animal Science

University of Connecticut

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