Cesar Herrera
Sevierville,TN
Summary
Proven leader in the hospitality sector, adept at boosting sales and enhancing customer experiences at Azul Cantina through expert knowledge of liquor, beer, and wine, and superior customer service skills. Fluent in Spanish, my strategies increased revenue growth, while my multitasking prowess ensured efficient service delivery.
Overview
3
3
years of professional experience
Work History
Bartender
Anakeesta
03.2024 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bar Team Leader
Azul Cantina
09.2023 - 03.2024
- Increased sales with engaging promotional events and drink specials.
- Consistently met or exceeded sales targets through proactive upselling efforts and superior product knowledge.
- Upheld legal compliance by enforcing responsible alcohol service policies, preventing over-service incidents or underage drinking issues.
Bar Team Leader
Pizza Rio Wine-Bar
12.2022 - 09.2023
- Ensured a clean and safe environment for patrons, adhering to hygiene standards and safety protocols.
- Evaluated employee performance regularly, identifying areas for improvement and providing targeted feedback to drive their professional growth.
- Reduced wait times for customers, prioritizing prompt service during peak hours.
Server
Gaucho's Brazilian Steakhouse
02.2022 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Architectrure
University of Cuenca
Cuenca, Ecuador07.2024
High School Diploma -
San Vicente Ferrer UE
Puyo, Ecuador07.2019
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Fluent Bilingualism
- Native Spanish fluency
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender
Anakeesta
03.2024 - 09.2024
Bar Team Leader
Azul Cantina
09.2023 - 03.2024
Bar Team Leader
Pizza Rio Wine-Bar
12.2022 - 09.2023
Server
Gaucho's Brazilian Steakhouse
02.2022 - 12.2022
Bachelor of Science - Architectrure
University of Cuenca
High School Diploma -
San Vicente Ferrer UE
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