Cesar Iraheta
Panorama City,US
Summary
Experienced marketing and communications specialist with expertise in client engagement, social media management, and data analysis. Bilingual in English and Spanish, committed to creating impactful content and optimizing marketing campaigns that meet client needs and expectations.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Private Freelance Personal Trainer
VAN NUYS
Van Nuys, US
04.2020 - Current
- The job includes measuring and calculating body fat mass and creating simple macro programs.
- Scouted personal clients and developed a client list through social media marketing: building a brand.
- Conducted one-on-one training sessions to enhance client performance and motivation.
- Monitored client progress and adjusted training plans for optimal results.
- Provided ongoing support and encouragement to foster client accountability and commitment.
Customer Service Representative
Fit-on Health
Tampa, Florida
12.2024 - 09.2025
- Educated clients on health solutions and fitness programs available.
- Provided timely support through phone, email, and chat platforms.
- Assisted customers with product inquiries and service-related issues.
- Resolved customer complaints effectively and empathetically.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Social Media Marketing Intern
West LA College
Culver City, US
12.2023 - 12.2024
- Designed visuals for use on social media platforms.
- Optimized posts using relevant keywords, hashtags, and links to increase visibility.
- Analyzed content performance of social platforms.
- Produced content to promote education.
Customer Service Agent
DE RIGO REM
Sun Valley, US
02.2023 - 10.2024
- Maintain a positive, welcoming attitude with a prominent call volume. critical thinking to solve customer issues and product knowledge for various brands.
- Programs used include Excel, Outlook, and Microsoft Teams.
- Interacted with clients, understood their limitations, and provided solutions/modifications.
- Assisted customers with inquiries about eyewear and product features.
- Maintained knowledge of current promotions and product lines for accurate information.
Social Media Marketing Intern
F45
Culver City, US
04.2024 - 07.2024
- Designed visuals for use on social media platforms.
- Optimized posts using relevant keywords, hashtags, and links to increase visibility.
- Identified target audiences and developed strategies to engage them effectively.
- Analyzed data from various social media platforms to measure engagement, reach, and conversions.
- Assisted in the development of promotional campaigns for new product launches or seasonal promotions.
- Created and managed daily content calendars for multiple social media accounts.
Warehouse
40S AND SHORTIES BRAND
Chatsworth, US
06.2022 - 12.2023
- Inventory Control.
- Racking and managing inventory.
- Generate high revenue each month for a projected goal.
Self-Employed Social Media Manager Promoter
DOWNTOWN LA
Downtown LA, US
10.2017 - 02.2023
- Promote brand events weekly, increasing revenue and establishing residencies across Los Angeles.
- Provide customer service while assisting with billing, answering phone calls, and displaying products.
- Serve as the 'front liner' of the company for marketing executions and being assigned to field activities or open house promotional events.
Personal Trainer
FITNESS 19
Chatsworth, US
07.2020 - 06.2022
- Train on average 10-12 people daily, make calls to warm leads to convert introductions into PT sales and maintain an organized folder of all client programming, Inbody scans, and Functional Movement Screenings.
- Conducted one-on-one training sessions to enhance client performance.
- Led group classes focusing on strength and conditioning techniques.
- Motivated clients to reach their personal best by providing positive reinforcement.
Quality Analyst
PREFERRED LONG DISTANCE
Encino, US
10.2018 - 01.2021
- Developed test scripts utilizing comprehensive business requirements, functional documentation, and processes.
- Held conference calls with corporate twice a week to plan for a better outreach as a call center.
Security Guard
WSS
Van Nuys, US
12.2017 - 09.2018
- Monitored property via CCTV and made regular patrols to protect the premises.
- Reports were filed on a nightly basis.
Stock Associate
TARGET
Van Nuys, US
08.2017 - 12.2017
- Job duties included stocking shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Receive, open, unpack, and issue sales floor merchandise.
Account Manager
RENT A CENTER
Van Nuys, US
06.2016 - 06.2017
- Managed customer relationships to ensure satisfaction and retention.
- Coordinated inventory management to maintain optimal stock levels.
- Resolved customer complaints in a timely manner.
- Acted as main point of contact in matters relating to client concerns and needs.
- De-escalated customer interactions by providing alternative solutions to issues.
Floor Supervisor
VANS OFF THE WALL
Sherman Oaks, US
06.2015 - 05.2016
- Promoted to floor supervisor upon reaching the holiday season within half a year of employment.
- In the first six months, I was rewarded employee of the month four times and top sales for the so-cal district.
Education
Associate of Science - Film, Technology, And Electronic Media
West LA College
Culver City, CA06-2026
Graduate Certificate - Film/TV Production
West LA College
Culver City, CA06-2026
Associate of Science - Liberal Arts and Sciences
WEST LOS ANGELES COLLEGE
Culver City05-2026
Certification - Athletic Training
NATIONAL ACADEMY OF SPORTS MEDICINE
04-2021
Bachelor of Science - Film Production/Emerging Media
California State University, Northridge
Northridge07-2026
Skills
- Punctual
- Bilingual: Spanish/English
- Personable
- Proficient in Excel
- Proficient in Adobe Photoshop
- Proficient in Adobe Premiere Pro
- Proficient in Unreal Engine
- Licensed PT by NASM
- Trained by Vector Marketing Program
- Social Media/Brand Marketing
- Client relationship management
- Customer service
- Leadership skills
- Client engagement
Certification
National Academy of Sports Medicine, 04/2021, Athletic Training
Awards
- Deans List (2024)
- Honors Transfer Program (Current)
Timeline
Customer Service Representative
Fit-on Health
12.2024 - 09.2025
Social Media Marketing Intern
F45
04.2024 - 07.2024
Social Media Marketing Intern
West LA College
12.2023 - 12.2024
Customer Service Agent
DE RIGO REM
02.2023 - 10.2024
Warehouse
40S AND SHORTIES BRAND
06.2022 - 12.2023
Personal Trainer
FITNESS 19
07.2020 - 06.2022
Private Freelance Personal Trainer
VAN NUYS
04.2020 - Current
Quality Analyst
PREFERRED LONG DISTANCE
10.2018 - 01.2021
Security Guard
WSS
12.2017 - 09.2018
Self-Employed Social Media Manager Promoter
DOWNTOWN LA
10.2017 - 02.2023
Stock Associate
TARGET
08.2017 - 12.2017
Account Manager
RENT A CENTER
06.2016 - 06.2017
Floor Supervisor
VANS OFF THE WALL
06.2015 - 05.2016
Associate of Science - Film, Technology, And Electronic Media
West LA College
Graduate Certificate - Film/TV Production
West LA College
Associate of Science - Liberal Arts and Sciences
WEST LOS ANGELES COLLEGE
Certification - Athletic Training
NATIONAL ACADEMY OF SPORTS MEDICINE
Bachelor of Science - Film Production/Emerging Media
California State University, Northridge