Learned the importance of attention to detail by doing a lot of high-volume to-go orders and verifying accuracy before pickup by customer.
Developed strong communication and customer service skills by answering phone calls and resolving customer inquiries as best as possible.
Gained experience in building positive customer relationships through friendly and professional interactions.
Learned organization and time management by coordinating guest seating to maintain efficient restaurant and client working environment.
Strengthened consistency and precision by making foods according to recipes and portion standards.
Developed an understanding of food safety and sanitation practices by maintaining a clean and organized kitchen environment.
Improved multitasking and prioritization skills while handling multiple orders during peak hours.
Learned the value of quality control and accountability by checking dishes before serving them to customers.
2 ½ years of experience
Project Manager
Tarrant Roofing
Learned to identify customer needs by providing personalized product recommendations based on their needs.
Developed teamwork skills by collaborating with coworkers to improve sales performance.
Strengthened product knowledge and sales techniques through ongoing training.
Learned to stay informed and adaptable by keeping up with new products and promotions shown to us.
Built problem-solving skills by resolving customer questions and concerns, giving them the final say.
Developed project planning skills by creating timelines for roofing projects.
Improved communication and coordination by working with clients, contractors, and crews simultaneously.
Gained leadership experience by leading pre-construction meetings, using a checklist to make sure everything was ready.
Strengthened budgeting skills by preparing estimates and managing project costs, based on customer requests.
Learned logistics and resource management by coordinating materials and deliveries, making sure everything was set on time.
1 year of experience
Warehouse Operations Associate
Amazon
Gained experience in high-volume warehouse operations by unloading shipments from trailers using heavy machinery called destuff, scanning the inventory, inspecting products for any damage, and routes the items to the correct departments.
Developed a strong attention to detail and efficiency while stowing items into storage pods depending on their size, weight, and safety guidelines while still maintaining productivity targets.
Built order-fulfillment skills by verifying picked items from previous department, selecting the proper packaging according to product details, securing products with protective materials, and preparing shipments for delivery process.
Strengthened logistics and safety awareness by loading packages that were to be shipped out onto the pallets and trailers, sorting packages by route, and operating pallet jacks to move freight to the correct location.
Supported team productivity as a Water Spider by keeping workstations stocked with supplies and equipment, removing safety hazards that might hinder coworkers, and assisting associates during fast-paced operations.
2 years of experience
Education
High School Diploma - undefined
Weiss High School
Pflugerville, TX
Skills
Proficient in Microsoft Word and Excel for efficient documentation and data management
Strong understanding of food safety and sanitation standards, as demonstrated by Food Handlers Certification
Excellent organizational skills, showcased through efficient task prioritization and kitchen management
Bilingual proficiency in English and Spanish facilitates effective communication with a diverse customer base