Cesar Linares
Mesa,AZ
Summary
Dynamic leader with a proven track record at Jamba, enhancing operational efficiency and fostering leadership skills. Spearheaded strategic initiatives, achieving significant improvements in productivity and employee satisfaction. Skilled in strategic planning, with exceptional interpersonal abilities, I excel in transforming operations and cultivating high-performing teams.
Overview
28
28
years of professional experience
Work History
Director of Operations
Jamba
04.2005 - 08.2024
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular audit checks.
- Defined, implemented, and revised operational policies and guidelines.
Certified Training Store Leader
Jamba
07.2000 - 04.2005
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Improved employee retention rates with ongoing coaching, feedback, and support.
- Boosted store productivity through effective scheduling and delegation of tasks.
- Leveraged internal content experts to coordinate training sessions.
- Mentored new store leaders, sharing best practices for effective management and team building.
Training Store Manager
Noah's New York Bagels
03.1996 - 07.2000
- Streamlined store operations by identifying areas for improvement and implementing efficient processes, contributing to higher sales and productivity levels.
- Developed a positive work environment through effective communication and team-building activities, resulting in increased employee satisfaction.
- Managed inventory effectively, ensuring optimal stock levels and minimizing losses due to shrinkage or obsolescence.
- Trained an certified external and internal managers
- Assisted in recruiting, hiring and training of managers
Education
Education
Los Angeles Pierce College
Winnetka, CASkills
- Strategic planning and execution
- Operational efficiency
- Leadership training
- Operations oversight
- Quality assurance
- Cost control
- Process improvements
- Interpersonal skills
Languages
Spanish
Native or Bilingual
Timeline
Director of Operations
Jamba
04.2005 - 08.2024
Certified Training Store Leader
Jamba
07.2000 - 04.2005
Training Store Manager
Noah's New York Bagels
03.1996 - 07.2000
Education
Los Angeles Pierce College
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