Cesar Llapa
New York,NY
Summary
Highly motivated and open-minded creative, committed to strengthening customer experiences with positivity and professionalism in work. Sociable and friendly when meeting new faces.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Ascension Church Rectory
New York, NY
04.2019 - 12.2020
- Greeted guests at front desk and engaged in pleasant conversations.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Promoted local entertainment and sporting events and offered details to assist patrons.
- Sold goods and products and managed revenue from sales.
Education
Bachelor of Music - Sound Recording Technology
Ithaca College
Ithaca, NY05.2025
High School Diploma -
Frank Sinatra School of The Arts High School
Long Island City, NY06.2021
Skills
- Data Research and Analysis
- Positive Attitude and Energetic
- Front Desk Operation Experience
- Customer Complaint Resolution
- Quick & Active Learner
- Percussionist for 5 years
- Music Producer for 4 years
Music Production
Passionate hobby of mine for 4+ years now. I have produced with students from Berklee College of Music, and Ithaca College. I'm open to music genres and different lines of work in audio production and recording in general.
Additional Information
- Attended Bloomingdale School of Music MAP program
- Interlochen Center for the Arts (Music Production & Engineering Major)
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Ascension Church Rectory
04.2019 - 12.2020
Bachelor of Music - Sound Recording Technology
Ithaca College
High School Diploma -
Frank Sinatra School of The Arts High School
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