Cesar Marin
Charlotte,NC
Overview
3
3
years of professional experience
Work History
Project Manager
Joseph Fm Construction
12.2020 - Current
- Make sure crews go to the correct job sites, handle customers with needs and wants to the project, make sure the right materials are ordered and delivered.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Customer Service Representative
PLS
01.2021 - 02.2022
- Deal with costumers, handle large amounts of money.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
Education
High school diploma -
Harding University High School
Charlotte, NC06.2019
Skills
- Bilingual
- Spanish
- Communication skills
- Cashiering
- Sales
- Cash handling
- Construction
- Supervising experience
- Management
- Work flow planning
- Strategic Planning
- Inventory Control
- Cost Control
- Project Planning
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Customer Service Representative
PLS
01.2021 - 02.2022
Project Manager
Joseph Fm Construction
12.2020 - Current
High school diploma -
Harding University High School