Dedicated IT Systems Administrator and Consultant with extensive experience in Microsoft 365, Azure, and holistic IT management across Microsoft Cloud and Physical Infrastructure. Contributed to projects involving Computer Systems Validations and PLC Validations (e.g., GMP and GAMP5) across Cloud and On-Premise Infrastructure. Recognized for a proactive mindset, strong attention to detail, and a commitment to delivering effective solutions, emphasizing Zero Trust principles and continuous improvement with proficiency in methodologies such as Lean Six Sigma, 5Ws, Kaizen, and ITIL, to drive process improvement and operational efficiency. Expertise includes deploying, securing, protecting, and optimizing IT environments for cost savings by implementing solutions such as automated VM shutdowns, reservations, and right-sizing, saving clients thousands of dollars monthly. Proficient in many operational tools for Business Processes. Experience managing workflows, structured data, and system integrations, with exposure to SQL in infrastructure and application contexts. Excels at conducting Root Cause Analysis (RCA) to resolve complex challenges, collaborating with customers and vendors at all levels, and implementing innovative IT strategies that align with business goals while maintaining a strong focus on cybersecurity and ongoing operational refinement.
Computer Repair Technician with Networking
2nd Year in Mechanical Engineering Bachelor's Degree
Patch Management