Cesar Mendoza
Mcallen,TX
Summary
Proven leader in transportation and law enforcement with a track record of enhancing operational efficiency and customer satisfaction at Mercer Transportation. Skilled in DOT compliance and operations management, coupled with a strong work ethic and exceptional problem-solving abilities. Demonstrated success in improving safety protocols and fostering community trust, resulting in a significant reduction in accidents. Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures. Talented Truck Driver with good route planning, payment handling and customer service skills. Offering over 5 years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need.
Overview
12
12
years of professional experience
Work History
Owner/Operator Truck Driver
Mercer Transportation
04.2022 - 01.2024
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Operated with safety and skill to avoid accidents and delays.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
Owner/Operator Truck Driver
Forward Air Freight
01.2022 - 03.2022
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Owner/Operator Truck Driver
N&L Transportation, LLC
06.2018 - 12.2021
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Completed preventive maintenance and mechanical repairs on vehicles.
Commercial Vehicle Enforcement Officer
City Of Palmview
02.2012 - 05.2018
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
Education
Associate of Applied Science - Airman Leadership School
United States Air Force
Aircraft Airframe Technician09.1995
High School Diploma -
McAllen Memorial High School
McAllen06.1990
Skills
- Operations Management
- Documentation And Reporting
- Hiring
- Business Planning
- DOT Compliance
- Strong Work Ethic
- Dependable and reliable
- Customer-Oriented
Languages
Spanish
Native or Bilingual
Timeline
Owner/Operator Truck Driver
Mercer Transportation
04.2022 - 01.2024
Owner/Operator Truck Driver
Forward Air Freight
01.2022 - 03.2022
Owner/Operator Truck Driver
N&L Transportation, LLC
06.2018 - 12.2021
Commercial Vehicle Enforcement Officer
City Of Palmview
02.2012 - 05.2018
Associate of Applied Science - Airman Leadership School
United States Air Force
High School Diploma -
McAllen Memorial High School
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