Cesar Mendoza
Los Fresnos,Texas
Summary
Dynamic Floor Associate at Sutherlands with a proven track record in customer engagement and product knowledge. Enhanced shopping experiences through effective complaint resolution and teamwork. Skilled in operating forklifts and maintaining pricing accuracy, ensuring a well-organized sales floor that maximizes customer satisfaction and loyalty.
Overview
1
1
Certification
Work History
Floor Associate
Sutherlands
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays, ensuring compliance with store standards.
- Operated cash register efficiently, processing transactions accurately and quickly.
- Restocked shelves and inventory promptly to maximize product availability for customers.
- Resolved customer complaints effectively, maintaining high levels of satisfaction and loyalty.
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Operated forklift.
- Helped customers load merchandise into their vehicles.
Education
High School Diploma -
Los Fresnos High School
Los Fresnos, TX03.2024
Skills
Customer engagement
Certification
Forklift operator
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Floor Associate
Sutherlands
High School Diploma -
Los Fresnos High School