Cesar Mendoza
Los Fresnos,Texas
Summary
Dynamic Floor Associate at Sutherlands with a proven track record in customer engagement and product knowledge. Enhanced shopping experiences through effective complaint resolution and teamwork. Skilled in operating forklifts and maintaining pricing accuracy, ensuring a well-organized sales floor that maximizes customer satisfaction and loyalty.
Overview
1
1
Certification
Work History
Floor Associate
Sutherlands
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays, ensuring compliance with store standards.
- Operated cash register efficiently, processing transactions accurately and quickly.
- Restocked shelves and inventory promptly to maximize product availability for customers.
- Resolved customer complaints effectively, maintaining high levels of satisfaction and loyalty.
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Operated forklift.
- Helped customers load merchandise into their vehicles.
Education
High School Diploma -
Los Fresnos High School
Los Fresnos, TX03.2024
Skills
Customer engagement
Shelf stocking
Product knowledge expertise
Cleanliness and hygiene
Item location assistance
Pricing accuracy
Workplace safety
Sales floor navigation
Price adjustments
Brand representation
Certification
Forklift operator
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Floor Associate
Sutherlands
High School Diploma -
Los Fresnos High School