Cesar Olivas

Aurora,CO

Summary

Dynamic and versatile Customer Support with a background at Colorado Soccer Foundation, where I excelled in multitasking and bilingual communication. Demonstrated expertise in payment management and fostering teamwork, significantly enhancing customer satisfaction. Proven ability to adapt and thrive in fast-paced environments, always prioritizing client needs and organizational goals.

Overview

year of professional experience

Certification

Work History

Customer Service

Colorado Soccer Foundation

Aurora, CO

08.2023 - Current

I assure everyone has an active membership with us. If not, I help with further steps.
I answer customer inquiries over the phone and in person.
I manage games, fields, and field reservations.
I kept a clean and neat facility.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Acted as a soccer referee and coach.

Education

High School Diploma -

World Impact Academy

Commerce City, CO

05-2024

Skills

Payment management
Documentation and notes
Customer Service
Public Speaking
First Aid/CPR

Communication
Multitasking
Bilingual
Teamwork
Adaptivity

Affiliations

I like to get out in nature
Spending time with friends and family
Playing soccer

Certification

CPR/ First Aid

Languages

English

Native/ Bilingual

Spanish