Summary
Overview
Work History
Education
Skills
Languages
Spend time with family, fishing, traveling, coaching soccer
Timeline
Generic

Cesar O. Sanchez

San Antonio,Texas

Summary

Experienced service tech/manager/sales and analytical problem-solver skilled in team building, leadership, and motivation. Demonstrates exceptional customer relations aptitude and strong relationship-building skills. Utilizes independent decision-making skills and sound judgment to drive positive impact on company success. Committed to applying training, monitoring, and morale-building abilities to enhance employee engagement and improve performance.

Overview

17
17
years of professional experience

Work History

Service Tech

Texas Chiller Systems
01.2025 - Current
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Inspected equipment to diagnose operational issues.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Managed customers calls directly and coordinated service calls with dispatch.

Service Manager/Salesperson

Advanced Temperature Control
11.2023 - 01.2025
  • Managed team of five service techs.
  • Monitored team performance, adhered to service and maintenance agreements. Assisted technicians with technical support.
  • Service, installation, and maintenance of all HVAC equipment, estimating, ordering parts/equipment, coordinating jobs with customers.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Worked to build relationships with customers and built potential for additional sales.

Supervisor Building Engineer

Security Service Federal Credit Union
06.2021 - 11.2023
  • Managed efficient teams of up to three employees.
  • Worked along with team and delegated responsibilities throughout the credit unions headquarters, branches, and data centers.
  • Maintained computerized or manual equipment logs to detail preventive work.
  • Responded quickly to emergencies and summoned additional assistance to mitigate potentially hazardous situations.
  • Interpreted mechanical, electrical blueprints and schematics to perform installations or repairs.
  • Reported to the upper management with the status of of repairs, maintenance, new building projects that involved HVAC, data centers, generators, and maintenance contracts.
  • Liaised with vendors to coordinate quarterly fire alarm, generators, data centers HVAC equipment, chillers, cooling towers, pumps, water treatment testing and maintenance.
  • Worked along with local utilities (CPS) and water (SAWS) companies to set up testing, service, and emergency alerts/responses during inclement weather.

Service Tech

Texas Chiller Systems
03.2008 - 06.2021
  • HVAC/Chiller Service Tech.
  • Service, installation, and maintenance of chillers, cooling towers, pumps, refrigeration walk-in coolers/freezers, roof top units, CRAC units, Opticool (data rooms), Danfoss Turbocor magnetic bearing compressors, BAS, boilers, cooling towers, air handling units, split systems.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Worked on unfamiliar systems and equipment using manufacturer specifications and technical documentation.
  • Determined cause of operating error and decided on course of action to resolve problems.

Education

Journeyman - HVAC

Plumbers And Pipefitters Local 142 Apprenticeship
San Antonio, TX
05.2013

Skills

  • Sales
  • Universal Refrigerant Certification
  • Soldering
  • Electrical Troubleshooting
  • Building Automation
  • Refrigeration
  • Air Conditioning
  • Chillers
  • Pumps
  • Excel
  • Word Documents

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Elementary

Spend time with family, fishing, traveling, coaching soccer

I enjoy taking my family on trips, coaching their soccer teams, spending time with friends, sports, different cultures.

Timeline

Service Tech

Texas Chiller Systems
01.2025 - Current

Service Manager/Salesperson

Advanced Temperature Control
11.2023 - 01.2025

Supervisor Building Engineer

Security Service Federal Credit Union
06.2021 - 11.2023

Service Tech

Texas Chiller Systems
03.2008 - 06.2021

Journeyman - HVAC

Plumbers And Pipefitters Local 142 Apprenticeship

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