CESAR PAEZ
San Benito,TX
Summary
Reliable and dedicated with strong aptitude for hands-on work and creative problem-solving. Familiar with fundamental carpentry principles and skilled in using basic tools and reading blueprints. Committed to delivering high-quality craftsmanship and contributing to successful project completions. Proven track record of completing projects on time and ensuring structural integrity. Positive, collaborative, and adaptable, with keen ability to work effectively in team settings.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Advanced Call Center Technologies
07.2023 - 01.2024
- Handled 15+ customer interactions per day, giving detailed, personalized, friendly, and polite service to ensure customer retention and satisfaction
- Memorized all company products and services to be able to answer customer question quickly and efficiently
- Collected source data such as customer names, addresses, phone numbers, credit and information and entered data into customer service software
Sales Associate
Walmart
03.2018 - 07.2023
- Assisted in managing inventory levels, accurately processing shipments.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Performed inventory control, such as counting, and stocking merchandise.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Drove forklifts, pallet jacks and other equipment to move materials
Carpenter
Los Tres Hermanos Construction
05.2016 - 02.2018
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Completed installations of building structures, trim, flooring, and cabinetry.
Concrete Laborer
Lupe Torres Construction
09.2013 - 11.2015
- Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
- Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
- Shoveled materials such as dirt, gravel, and asphalt.
- Set wood and other forming materials to prepare for concrete pours.
- Installed tile flooring in residential homes and commercial buildings.
Education
High School Diploma -
South Texas Leadership Center
Brownsville, Tx06.2020
Skills
- Customer service
- Critical thinking
- Data entry
- Shelf stocking
- Pallet jack operation
- Efficient work pace
- Warehouse safety
- Framing construction
- Hand and power tools
- Heavy lifting
- Demolition work
- Site preparation
Timeline
Customer Service Representative
Advanced Call Center Technologies
07.2023 - 01.2024
Sales Associate
Walmart
03.2018 - 07.2023
Carpenter
Los Tres Hermanos Construction
05.2016 - 02.2018
Concrete Laborer
Lupe Torres Construction
09.2013 - 11.2015
High School Diploma -
South Texas Leadership Center
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