Cesar Roca
Kingwood,Texas
Summary
Organized, hardworking and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Learning Ambassador/FC Associate
AMZL Logistics - DS Variable
07.2018 - Current
- Led small group orientations to help new employees review and practice concepts.
- Monitored progress of new employees and adjusted instructional strategies to meet specific needs more efficiently.
- Developed and maintained positive, productive relationships with new employees.
- Conducted regular audits to check quality and verify associates are following safety and standard work.
- Trained and supervised new employees to apply best practices and comply with safety procedures and standard work.
- Unloaded deliveries into warehouse and arranged contents in designated storage areas.
- Followed procedures at all times for personal and team safety.
Sales Associate
Verizon Wireless
09.2016 - 11.2017
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Valet
Carcierge Valet
04.2016 - 09.2016
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Resolved customer complaints through calm, constructive communication.
- Provided punctual, polite valet services to uphold professional standards.
- Built positive customer rapport for courteous, friendly and professional service.
- Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
- Removed safety hazards, soiled items, and trash from customer areas.
Education
No Degree - Mechanical Engineering
Lone Star College System
Houston, TX12.2023
No Degree - Mechanical Engineering
Raritan Valley Community College
Somerville, NJ12.2015
High School Diploma -
North Plainfield High School
North Plainfield, NJ06.2014
Skills
- Differentiated Instruction
- Operational Safety
- Positive Learning Environment
- Team Collaboration
- Safety Policies and Procedures
- Complex Problem-Solving
- Time Management
- Safety Awareness
Languages
Spanish
Native or Bilingual
Timeline
Learning Ambassador/FC Associate
AMZL Logistics - DS Variable
07.2018 - Current
Sales Associate
Verizon Wireless
09.2016 - 11.2017
Valet
Carcierge Valet
04.2016 - 09.2016
No Degree - Mechanical Engineering
Lone Star College System
No Degree - Mechanical Engineering
Raritan Valley Community College
High School Diploma -
North Plainfield High School
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