Cesar Rodriguez
Gainesville,FL
Summary
Dedicated and hardworking professional known for strong teamwork, a commitment to excellence, and a proactive approach in fast-paced environments. Recognized for consistently bringing a positive attitude, reliability, and a collaborative spirit to every team setting. With a strong work ethic and a focus on results, I contribute to a supportive, efficient, and high-performing workplace. My professionalism and drive make me a valuable asset to any organization seeking dependable team players who lead by example.
Overview
2026
2026
years of professional experience
Work History
Crew Trainer
Mc Donald’s
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
Concierge
Kay Jewlers
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Student Aid
Santa Fe College
- Served as a positive role model for students through consistent demonstration of respect, kindness, and responsibility.
- Helped create newspaper through canva for the Stem Program.
- Organized student files and corrected any mistakes.
Phone Operator
Bass Pro Shops
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
- Contributed to a positive work environment by supporting team members in handling difficult calls or resolving complex issues.
- Maintained professionalism and courtesy while managing high call volumes during peak hours.
Kitchen Crew Member
PDQ Restaurant
04.2025 - Current
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Demonstrated versatility by performing various roles within the kitchen crew as needed, fostering adaptability and flexibility among team members.
- Provided exceptional customer service by promptly addressing concerns and ensuring accurate order fulfillment.
Education
Associate Degree In Nursing - Surgical Services
Santa Fe College
Gainesville, FLSkills
- Active listening
- Decision-making
- Workplace safety
- Team leadership
- Role modeling
- Work Planning and Prioritization
- Continuous improvement
- Task delegation
- Team collaboration
- Reliability and punctuality
- Verbal and written communication
- Attention to detail
- Critical thinking
- Clear communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Kitchen Crew Member
PDQ Restaurant
04.2025 - Current
Crew Trainer
Mc Donald’s
Concierge
Kay Jewlers
Student Aid
Santa Fe College
Phone Operator
Bass Pro Shops
Associate Degree In Nursing - Surgical Services
Santa Fe College