Cesar Roldan
Wesley Chapel,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
Work History
Costumer Service
MPDI SERVICES LLC
05.2022 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School -
Hagerty High School
Oviedo, FL05.2023
Skills
- Spreadsheets
- Customer Relationship Management
- Microsoft Word
- Document Control
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Costumer Service
MPDI SERVICES LLC
05.2022 - Current
High School -
Hagerty High School
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