Cesar Serrano
Round Lake,IL
Summary
Dedicated professional with proven expertise in cleaning, sanitizing, and customer service, honed at Prairie Grove Consolidated School District 46 and Target. Excels in maintaining high cleanliness standards and enhancing customer experiences. Demonstrates strong time management and the ability to work independently, ensuring tasks are completed efficiently and accurately. Committed to improving safety and satisfaction through meticulous attention to detail and dependability. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
6
6
years of professional experience
Work History
Custodian
Prairie Grove Consolidated School District 46
2024.02 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Cashier
Target
2022.01 - 2024.01
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
Walgreens
2018.02 - 2022.01
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Education
High School Diploma -
Jacobs High School
Algonquin, IL05.2017
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and Dependable
- Customer Service
- Attention to Detail
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Custodian
Prairie Grove Consolidated School District 46
2024.02 - Current
Cashier
Target
2022.01 - 2024.01
Cashier
Walgreens
2018.02 - 2022.01
High School Diploma -
Jacobs High School
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