Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Cesar Silva

Summary

Outgoing Counter Clerk committed to efficiently taking orders and ensuring that customers receive requested items quickly. Energetic worker with terrific multi-tasking skills. Smart, reliable and considered a team player.

Overview

2
2
years of professional experience

Work History

Front Service Clerk

Publix
12.2021 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Advised guests about available products and services to meet individual needs.
  • Resolved customer conflicts using expert knowledge of company operations and savvy communication skills.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Managed multiple tasks in high-volume environment.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Helped train new staff on company policies, procedures and standards, boosting productivity.

Education

Bachelor of Science - Information Technology

University of Central Florida
Orlando, FL
05.2025

Associate of Arts - Information Technology

Valencia College
Orlando, FL
05.2023

Skills

  • Time Management
  • Problem-Solving Skills
  • Word Processing
  • Store Cleaning
  • Customer Service
  • Cleaning and Sanitizing
  • Equipment Inspections
  • Tech-Savvy

Accomplishments

  • Attended Orange Technical College during High school.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front Service Clerk

Publix
12.2021 - Current

Bachelor of Science - Information Technology

University of Central Florida

Associate of Arts - Information Technology

Valencia College

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Cesar Silva