Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

Cesar Vallejo

Cypress

Summary

Usher with expertise in security protocols, facility monitoring, and customer service. Proficient in ticket sales and addressing inquiries while ensuring a clean and safe environment. Demonstrated ability to restock supplies efficiently and maintain operational standards.

Overview

1
1
year of professional experience

Work History

Usher/Theater Janitor

Cinemark
Houston
04.2024 - 03.2025
  • Provided exceptional customer service by addressing guest concerns quickly.
  • Managed ticket scanning for efficient guest entry into theaters.
  • Collaborated with team members to maintain smooth operational flow.
  • Educated guests on theater amenities and upcoming film schedules.
  • Answered questions from guests about events, venues, times.
  • Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
  • Verified tickets for entry into the venue.
  • Provided assistance to people with disabilities who require special accommodation.
  • Checked assigned sections for cleanliness and assisted in keeping venue clean during, between, and after shows.
  • Maintained positive working relationship with fellow staff and management.
  • Assisted guests with seating arrangements and ticket inquiries.
  • Monitored theater cleanliness and reported maintenance issues promptly.
  • Kept business entrances clean, tidy and professional in appearance.

Education

High School Diploma -

Harmony School of Discovery
Cypress, TX
05-2024

Skills

  • Customer service
  • Clear communication
  • Team collaboration
  • Conflict resolution
  • Operational efficiency
  • Time management
  • Ticket verification
  • Seating assistance
  • Ticket scanning proficiency
  • Ticket taking
  • Ticket purchasing
  • Cleaning and sanitizing
  • Ticket collection

Languages

Spanish
Native/ Bilingual

Accomplishments

  • Graduated with 4.0 GPA
  • Junior Honor Society

References

References available upon request.

Timeline

Usher/Theater Janitor

Cinemark
04.2024 - 03.2025

High School Diploma -

Harmony School of Discovery

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