Cesar Vargas
Milford Management Corp
New York,NY
Work Preference
Work Type
Part TimeSeasonal WorkLocation Preference
On-SiteRemoteHybridLocation:
New York, NY, USOpen to relocation:
YesImportant To Me
Work-life balanceFlexible work hoursPaid time offHealthcare benefitsSummary
Hardworking and reliable professional with experience in hospitality and customer service. I’m good at communicating with people, solving problems, and staying organized while handling multiple tasks. I always try to make sure guests and customers have a positive experience.
2
Languages
4
years of professional experience
Work History
Concierge
1 Year 3 Months- Welcomed residents and visitors, provided professional front-desk service, and addressed tenant requests and concerns to enhance resident experience.
• Scanned, logged, received, and retrieved tenant packages using BuildingLink; handled keys, deliveries, and resident sign-in/out procedures.
• Monitored security cameras using Avigilon Control Center and maintained a clean, organized lobby while communicating with management and
maintenance.
• Responded to medical emergencies by contacting 911, notifying the Resident Manager, coordinating immediate assistance, documenting EMS
information and arrival/departure times, and submitting incident reports.
• Trained 2 new employees and earned positive feedback from residents and staff for strong communication and the ability to interact effectively with a
diverse range of people.
Team Member
5 Months- Prepared and served food, coffee, and teas, handling 100 orders per shift with efficiency
- Managed cash register, processing over $1,000 in daily transactions with accuracy
- Conducted after-hours cleaning, enhancing customer satisfaction ratings by 20%
Security Guard
1 Year 8 Months- Supervised overnight operations for 200,000 sq. ft. company building, ensured safety and compliance for all occupants
- Monitored front desk computer systems to ensure security, managing over 100 surveillance cameras, which contributed to a 30% reduction in security incidents
- Checked in 50 tenants and 30 visitors daily, maintained accurate logs to streamline visitor management
Education
High School Diploma
- Certifications/Licenses: Guard Card, 8-hour pre-assignment training course, 16-hour on-the-job training course
- GPA: 3.5
Skills
Computer: Proficient in Microsoft Office Suite (Excel
Word
PowerPoint
Teams & Outlook)
Front desk operations
Package management
Emergency response
Customer service
Hobbies and Interests
Entrepreneurship, Basketball, Community Service, Leadership, Music
LEADERSHIP & PROFESSIONAL DEVELOPMENT
- Comprehensive Model School Project 327 (CMSP 327), Community Service Volunteer, New York, NY, 2019-09, 2020-03, Tutored high school and middle school students in math, science, and English, resulting in a 15% improvement in their academic performance, Supported 5th-grade teachers by helping students with classwork, which improved student comprehension and engagement by 20%, Managed attendance records for middle school students, ensuring accurate tracking and reducing absenteeism by 10%
- Summer Youth Enrollment Program (SYEP), Participant, Bronx, NY, 2019-06, 2019-08, Designed and implemented a community project aimed at creating a safer and more enjoyable environment, positively impacting over 100 local residents, Developed critical workplace skills, including communication and teamwork, through hands-on learning experiences, Explored diverse career pathways, gaining insights that informed future educational and professional goals
Languages
English
Native language
Spanish
B1
Intermediate
Timeline
Concierge
Milford Management Corp
04.2025 - 07.2026
Team Member
Dunkin'
12.2023 - 05.2024
Security Guard
Guard Management Services Co (GMSC)
03.2022 - 11.2023
Comprehensive Model School Project 327 (CMSP 327)
High School Diploma