Border Region Behavioral Health Center, Human Resources Department
Laredo
1
Language
1
Certification
29
years of professional experience
I have been working in the Human Resource profession for over 27 years and have certifications by HRCI and SHRM. Over the years, I have had the pleasure of assisting many employees and keeping my employer compliant with the latest changes in employment law.
Work History
Human Resources Director
5 Years 7 Months
Border Region Behavioral Health Center, Human Resources Department | 01.2021 - Current
Direct and oversee all Human Resources functions for the Center, including recruitment, hiring, onboarding, employee benefits administration, payroll operations, staff development, employee relations, disciplinary actions, and credentialing activities. Ensure organizational compliance with all applicable federal and state employment laws and regulations, including EEOC, FLSA, ADA, ACA, and other regulatory requirements. Planned, assigned, supervised, and evaluated work of Human Resources and Payroll staff to enhance operational efficiency. Advise executive leadership and management on the development, implementation, and administration of human resources strategies, policies, procedures, and workforce planning initiatives. Developed, reviewed, revised, and implemented HR policies and procedures to align with organizational objectives and ensure regulatory compliance. Design and maintain processes for gathering, analyzing, and reporting workforce data through the HR information system to support decision-making and organizational planning. Investigated and resolved complex personnel and employee relations matters, offering guidance and recommendations to management for improved decision-making. Serve as the Center's representative in employment-related legal matters, coordinating with legal counsel as necessary and ensuring appropriate documentation, risk management, and compliance practices are maintained.
Developed and implemented HR policies to enhance organizational culture and employee engagement.
Oversaw performance management processes, ensuring alignment with organizational goals and objectives.
Human Resources Manager
Loyal Source Government Services, Human Resources Department | 2021undefined
Collaborated with executive team to address and resolve employee issues and conflicts. Keep company’s Employee Handbook updated with all current policies, benefits, and procedures. Monitored and ensured compliance with local, state, and federal regulations. Reviews and evaluates employee safety issues and ensures information related to Workers’ Compensation claims are maintained appropriately. Support the company’s culture of diversity, inclusivity, collaboration, and teamwork. Maintain physical and digital files for employees’ documents, benefits, and attendance records. Managed the employee relations program within the facility, addressing grievances, disciplinary actions, and providing supervisory training. Develop and implement HR strategies and initiatives aligned with the overall business strategy.
Human Resources Director
1 Year
BP Newman Investment Company, Inc, Human Resources Department | 01.2020 - 01.2021
Collaborated with Executive Team to understand and implement the organization's human resource and talent strategy focusing on current and future talent needs, recruitment, retention, and succession planning. Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications. Managing the talent acquisition process, which includes recruitment, interviewing, and hiring of qualified job applicants, collaborating with departmental managers to understand skills and competencies required for openings. Responsible for development and processing annual reports including but not limited to, ACA reporting, EEO1 and EEO2 reports, etc. Manage employee enrollments in all benefit options provided by the company. Liaison between the benefits providers and vendors, which includes health, disability, and retirement plan providers.
Led talent acquisition initiatives to enhance workforce quality and diversity.
Human Resources Director
2 Years
Border Region Behavioral Health Center, Human Resources Department | 01.2018 - 01.2020
Directed human resources management program encompassing recruitment, employment, benefits, payroll, staff development, employee relations, and credentialing activities at the Center. Ensured compliance with EEOC, FLSA, ADA, ACA, criteria and other state and federal laws and regulations. Plan, assign and directs the work of the human resources and payroll departments. Advised management on formulation and administration of operating plans and policies for human resources activities, ensuring alignment with strategic goals. Developed and implemented human resources policies and procedures, letters, directives, and publications aligned with organizational objectives. Developing procedures for gathering, compiling and analyzing statistical data from current HR System. Resolving human resources matters involving personnel. Serve as the Center’s representative in legal matters relating to employment.
Led recruitment initiatives to attract top talent and enhance workforce diversity.
Developed and implemented employee engagement programs to improve retention rates.
Human Resources Manager
2 Years
Housing Authority of the City of Laredo, Administration Department | 01.2016 - 01.2018
Oversaw the administration of employment procedures, personnel records, legal compliance, compensation, benefits, risk management, grievance hearings, policy development, affirmative action, and long-term staffing strategies. Administered personnel rules/regulations, pay/job classification structure, and programs for employee training, safety, health, and morale to enhance workforce stability and engagement. Partnered strategically to identify current and future needs for Agency, facilitating goal achievement and securing highest rating on HUD's evaluation systems.
Developed and implemented HR policies aligning with organizational goals.
Streamlined recruitment processes, enhancing candidate experience and reducing time-to-hire.
Facilitated employee training programs to promote professional development and compliance.
Associate Director of Human Resources
1 Year
Texas A&M International University, Human Resources Department | 01.2014 - 01.2015
Assisted the Director of Human Resources with daily operations of the Human Resources Office, focusing on employment, compensation, performance evaluations, employee training, and records management. Facilitated TAMIU Leadership Experience Program, enhancing leadership skills of 20 employees during academic year. Coordinated communication with Director on all office matters.
Led recruitment initiatives to attract diverse talent and enhance workforce representation.
Developed and implemented employee training programs to support professional growth and development.
Benefits Officer
5 Years
United Independent School District, Risk Management Department | 01.2009 - 01.2014
Maintained and administered all employee benefits such as health, vision, dental, disability, life, 403(b), Section 125, and pre-paid legal plan. In addition, monitored contracts of benefits in order to determine which product was up for renewal or sent out for proposals. Chairperson of the District’s Employee Benefits Committee. Member of the District’s Safety and Americans with Disabilities Act (ADA) committees. Facilitated benefits enrollment of all new hire employees. Developed and disseminated monthly benefits updates for the District’s newsletter, enhancing employee awareness of available programs. Liaison between the District and benefits vendors. Coordinated District’s wellness program, promoting employee health initiatives and participation. Supported the Department with Safety Inspections.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
District Safety Officer
1 Year
Laredo Independent School District, Safety & Occupational Health Department | 01.2008 - 01.2009
Coordinated District Workers’ Compensation program, reviewing claims and statistical data to enhance workplace safety. Delivered safety training to campus and department personnel to promote safety awareness. Audited district facilities for compliance with OSHA, EPA, ADA, and state and local safety guidelines to ensure safe environments.
Monitored compliance with safety regulations and protocols within the district.
Assisted in conducting risk assessments to identify potential hazards.
Provided support during safety drills, ensuring adherence to procedures.
Human Resources Specialist
6 Years
Laredo Independent School District, Human Resources Department | 01.2002 - 01.2008
Provided effective customer service. Coordinated FMLA, COBRA, leave, and FLSA programs for District, ensuring compliance with policies and regulations. Coordinated the District’s leave program according to established policy, rules and regulations. Conducted monthly New Employee Orientation. Facilitated interviews for diverse vacancies, enhancing candidate selection process. Recruited potential new teachers at educational job fairs. Assisted in new teacher mentoring program. Active on Health Insurance, Blood Bourne Pathogens and Workers’ Compensation Committees. Maintained the District’s substitute teacher roster. Conducted training sessions for substitute teachers and staff, improving preparedness and support across campuses. Reviewed criminal background reports on potential new hires. Functioned as Designated Safety Officer for the Human Resources Department. Coordinated with Safety Department in developing a “Return to Work” program.
Processed employee onboarding and documentation to ensure compliance with district policies.
Assisted in maintaining HR databases and systems for accurate records management.
Coordinated recruitment efforts, including job postings and candidate communication.
Human Resources Specialist
4 Years
Community Supervision and Corrections Department, County of Webb | 01.1998 - 01.2002
Recorded employee information including personal data, compensation, benefits, tax data, attendance, leave records, performance evaluations, and termination details to support accurate payroll processing. Recruited and posted listings for vacant positions. Processed employment applications. Updated employee files to document personnel actions and to provide information for payroll and other uses. Planned and conducted new employee orientation to foster a positive attitude toward department goals. Maintained comprehensive records of insurance coverage, pension plans, and personnel transactions, ensuring compliance and facilitating efficient HR operations. Prepared payroll feedback biweekly and submitted to Treasurer’s Office. Scheduled and coordinated training sessions for staff to enhance skills and support professional development. Enforced policies and procedures established by the department.
Assisted in recruitment processes, including job postings and candidate screening.
Coordinated new employee onboarding and orientation sessions for effective integration.
Maintained employee records and ensured compliance with HR policies and regulations.
Education
Master of Business Administration - General Business
Texas A&M International University | Laredo, Texas | 08-1998
Received degree August 1998.
Bachelor of Business Administration - Management
Texas A&M International University | Laredo, Texas | 12-1996
Received degree in December 1996.
Skills
HRIS Management
Recruitment and selection
Employee engagement
HR policy development
Training programs
Compensation management
Talent acquisition
HR operations
Training and mentoring
Legal compliance
Regulatory compliance
Talent selection
Affiliations
Past Member of the Society for Human Resource Management (SHRM)
Past Member of the Laredo Association for Human Resource Management (LAHRM)
Past Member of Texas State Council - SHRM
City of Laredo Ethics Ad Hoc Advisory Committee Appointee 2012
Certification
General Lines Agent (Life, Accidental, Health and HMO)
Society for Human Resources Management Certified Professional (SHRM-CP)
Professional in Human Resources (PHR)
LANGUAGES
Bilingual; Spanish
OTHER WORK EXPERIENCE
Benefits Consultant, AFLAC, 2016
Laredo Community College, Adjunct Instructor, Summer 2005
Texas A&M International University, Office for the Study of U.S. -Mexico Trade Relations, Graduate Assistant; 1997 to 1998.
Laredo Independent School District, Human Resources Department, Human Resources Intern; 1998
Camelot Music, Sales Leader; 1993 to 1996.
H. E. Butt Grocery Company, Customer Service Representative; 1988 to 1993.
Timeline
Human Resources Director
Border Region Behavioral Health Center, Human Resources Department
01.2021 - CurrentRead More
Human Resources Director
BP Newman Investment Company, Inc, Human Resources Department
01.2020 - 01.2021Read More
Human Resources Director
Border Region Behavioral Health Center, Human Resources Department
01.2018 - 01.2020Read More
Human Resources Manager
Housing Authority of the City of Laredo, Administration Department
01.2016 - 01.2018Read More
Associate Director of Human Resources
Texas A&M International University, Human Resources Department
01.2014 - 01.2015Read More
Benefits Officer
United Independent School District, Risk Management Department
01.2009 - 01.2014Read More
District Safety Officer
Laredo Independent School District, Safety & Occupational Health Department
01.2008 - 01.2009Read More
Human Resources Specialist
Laredo Independent School District, Human Resources Department
01.2002 - 01.2008Read More
Human Resources Specialist
Community Supervision and Corrections Department, County of Webb
01.1998 - 01.2002Read More
Texas A&M International University
Bachelor of Business Administration from Management
Read More
Human Resources Manager
Loyal Source Government Services, Human Resources Department
2021 Read More
Texas A&M International University
Master of Business Administration from General Business