Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cesar Mauricio Andrades Rojas

Cordova,TN

Summary

Reliable employee seeking clerk position. Offering excellent communication and good judgment.

Highly efficient clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Cashier

Cordova International Farmer's Market
2023.04 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Customer Service Representative

Gamersfy
2021.02 - 2023.06
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Customer Service Representative

Edene Travel
2015.01 - 2017.03
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Bachelor of Science - Environmental Engineering

Universidad Nacional Experimental Del Tachira
San Cristóbal, Venezuela
12.2023

High School Diploma -

U.E. Independencia
Porlamar, Venezuela
08.2012

Skills

  • Customer Account Management
  • Critical Thinking
  • Problem-Solving Ability
  • Team Development
  • Active Learning
  • Office Management Software

Certification

  • Course: Pre-designing of basic processes for water treatment, Colegio de Ingenieros - Venezuela. 5 hours
  • Course: mathematical models of dispersion of atmospheric pollutants, Colegio de Ingenieros - Venezuela. 5 hours.
  • Course: Biological Treatment of Wastewater with Activated Sludge. Udemy. 4 hours

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Cashier

Cordova International Farmer's Market
2023.04 - Current

Customer Service Representative

Gamersfy
2021.02 - 2023.06

Customer Service Representative

Edene Travel
2015.01 - 2017.03

Bachelor of Science - Environmental Engineering

Universidad Nacional Experimental Del Tachira

High School Diploma -

U.E. Independencia
  • Course: Pre-designing of basic processes for water treatment, Colegio de Ingenieros - Venezuela. 5 hours
  • Course: mathematical models of dispersion of atmospheric pollutants, Colegio de Ingenieros - Venezuela. 5 hours.
  • Course: Biological Treatment of Wastewater with Activated Sludge. Udemy. 4 hours
Cesar Mauricio Andrades Rojas