Cetaiva Boyd
Washington,DC
Summary
Driven Investigator proudly offering over 6 years' experience in fraud management, data analysis and presenting information to clients. Focused Fraud Investigator with highly developed skills that truly shine when interviewing clients, witnesses, employers & employers. A valuable and committed professional with dynamic communication and analysis skills. Ready to take on a new role with a company where a strong work ethic and pleasant demeanor will be appreciated. Accomplished Fraud Investigator seeking to leverage experience to take next career step into waste and abuse investigations. Expertise in gathering, analyzing, and reporting evidentiary findings used to establish benefits overpayments due to fraud. A determined professional known for reviewing and identifying suspicious activity. Bilingual and fluent in English and Spanish.
Overview
7
7
years of professional experience
Work History
Investigator
Department of Licensing Consumer Protection
02.2022 - Current
- Input information regarding fraud, waste or abouse investigations into detailed reports for submission to clients.
- Utilized effective interpersonal and active listening skills during interviews with witnesses regarding fraud cases.
- · Effectively investigate issues involving unfair or unethical business practices.
- · Manage investigations pertaining to violations and allegations from consumers.
- Conduct site visits and inquiry investigations pertaining to violation regulations regarding fraud, waste of funds, criminal behavior, misconduct, threats to public safety or health
- Enforce vending inspections while prohibiting unlicensed venders from distributing products or goods to consumers
- Completed required investigations on referred files ahead of deadlines, typically within 30 days.
- Provided court testimony for civil and criminal fraud cases and answered all questions truthfully.
- Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
- Identified fraud patterns and anomalies through analysis of large quantities of data.
- Conduct vending inspections to ensure venders are passing health inspections plus meeting truck size guidelines and equipped with the right emergency supplies
- Participated in group discussions with team members to develop new ways to combat fraud, waste and abuse.
- Trained team members on reporting procedures and guidelines.
- Worked successfully with diverse group of coworkers to accomplish goals, address issues related to fraud prevention and agency errors.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Quantifiable achievements are important.
- Carefully documented statements, observations, and evidentiary materials.
Criminal Research Specialist
Metropolitan Police Department- Real Time Crime Ce
05.2022 - 02.2024
- Responsible for gathering information related to violent crimes, unusual incidents, bomb threats, suspicious packages, gun recoveries, to create JSTACC reports.
- Communicates with various law enforcement officers and officials via radio or telephone in an office setting to assist in law enforcements operations using various restricted and open access resources.
- Conducts a wide variety of complex and difficult analyses;
- Create written reports for allegations and unusual incidents for MPD daily Crime report.
- Skilled in conducting research utilizing various law enforcement and network data bases.
- Operate technology advance video system and computer applications including, but not limited to: CCTV (crime cameras), automate license plate (LPR) ShotSpotter, JUSTIS, WALES II, NCIC, Columbo, CAD system Mugshot Retrieval, and Cobalt.
- Review violations and incidents reported through anonymous text tip, to determine the division that will handle each ease.
- Formulate reports that involves inappropriate actions, misconducts in relations to companies or business is the district.
- Resolve conflict related calls pertaining to complaints from business.
Evidence Technician
Metropolitan Police Department-Evidence Control Br
03.2018 - 05.2022
- Promoted a positive work environment within the department by maintaining open lines of communication with colleagues and supervisors, discussing successes and challenges as they arose.
- Streamlined workflow within the department by collaborating effectively with colleagues, sharing knowledge, and providing backup when needed.
- Reduced backlog of unprocessed evidence by consistently prioritizing tasks based on urgency and importance.
- Upheld high standards of professionalism when interacting with victims, witnesses, and other members of the public during investigations.
- · Manage, compile, analyze and present inventor records to maintain or dispose of evidence per approved policy requirements.
- · Sending samples to a lab and writing a report of the findings
- · Initiating preliminary survey, generating initial theories and keeping the ones that are not eliminated by incoming information
- Respond in a timely fashion to conclusions, complaints from outside representatives such as federal, state, public and local agencies in reference to alleged violations.
Vehicle Research Investigator
Metropolitan Police Department-Blue Plains Impound
03.2018 - 03.2020
- Facilitated cross-functional communication by serving as a liaison between investigative teams and external partners.
- Contributed to the development of intellectual property through patent applications and publications in peer-reviewed journals.
- Developed comprehensive strategies for complex research projects, resulting in successful completion within timelines and budget constraints.
- Enhanced project outcomes by collaborating with interdisciplinary teams on research investigations.
- · Conducts compliance reviews on existing motor carriers including inspection of: driver qualification records, driver hours of service logs, motor carrier drug testing records, insurance requirements, safety management and maintenance programs and other records and equipment.
- · Documents investigations to indicate the status of the cases by compiling written reports.
Education
Bachelor of Science - Criminal Justice
SUNY Empire State College
Saratoga Springs, NY06.2025
Associate of Applied Science - Criminal Justice
Eastern Gateway Community College
Steubenville, OH06.2022
Skills
- Case assignment oversight
- Criminal investigations
- Telephone etiquette
- Interviewing capabilities
- Fraud patterns
- Fraud and anomaly analysis
- Verbal and written communication
Timeline
Criminal Research Specialist
Metropolitan Police Department- Real Time Crime Ce
05.2022 - 02.2024
Investigator
Department of Licensing Consumer Protection
02.2022 - Current
Evidence Technician
Metropolitan Police Department-Evidence Control Br
03.2018 - 05.2022
Vehicle Research Investigator
Metropolitan Police Department-Blue Plains Impound
03.2018 - 03.2020
Bachelor of Science - Criminal Justice
SUNY Empire State College
Associate of Applied Science - Criminal Justice
Eastern Gateway Community College
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