C. Eugene Wells
Alexander,AR
Summary
Operations-focused manager with leadership experience in business ownership, retail operations, and customer service environments. Proven ability to lead and develop teams, manage daily store operations, and maintain efficient and organized workplaces. Known for maintaining high standards of cleanliness, organization, and customer service while leading teams in fast-paced, high-volume retail environments. Recognized for strong work ethic, accountability, and commitment to operational excellence.
Overview
26
26
years of professional experience
Work History
Business Owner-Store Operations Manager
PK's Phillips 66
Little Rock, AR
07.2007 - 2017
- Directed daily store operations including staffing, scheduling, inventory control, and financial oversight.
- Hired, trained, and supervised employees while establishing clear performance expectations and maintaining a productive team environment.
- Managed store budgets and expenses to maintain efficient operations and support long-term profitability.
- Maintained high store standards for cleanliness, organization, and customer service in a fast-paced retail environment.
- Analyzed sales trends and local market conditions to adjust pricing strategies and improve revenue performance.
- Built strong relationships with customers and vendors, supporting consistent service and repeat business.
Business Development Manager
84 Lumber Company
Cabot, AR
05.2000 - 07.2008
- Managed customer accounts across a designated territory, building strong relationships with contractors and clients to support consistent sales growth.
- Evaluated customer needs and recommended building material solutions that improved project outcomes and strengthened long-term partnerships.
- Coordinated with internal teams to ensure accurate order fulfillment, timely delivery, and high customer satisfaction.
- Maintained detailed sales records and prepared territory forecasts to support strategic planning and operational decision-making.
- Demonstrated strong accountability and communication while managing multiple customer relationships in a fast-paced environment.
- Resolved customer concerns and coordinated solutions with internal teams to maintain service quality and strengthen long-term client relationships.
High School ALE Math Teacher
Arkansas School District
Bryant, AR
07.2008 - Current
- Led classroom operations while maintaining a structured, organized, and positive environment focused on accountability and performance.
- Adapted communication and training methods to support individuals with different learning styles and skill levels, improving engagement and results.
- Collaborated with faculty and administrators to address challenges, implement solutions, and improve overall performance outcomes.
- Maintained clear expectations and consistent standards while managing multiple responsibilities in a fast-paced environment.
Kitchen Assistant (Part-Time)
Blue House Bakery and Cafe
Bryant, AR
08.2025 - Current
- Maintain sanitation, organization, and food safety standards in a fast-paced kitchen environment.
- Monitor inventory levels, restock supplies, and minimize waste through proper storage practices.
- Work collaboratively with kitchen staff to support efficient workflow during high-volume service periods.
Education
Master of Science - Marketing Management
University of Phoenix
Tempe, AZ05-2007
Bachelor of Science - Chemistry
University of The Ozarks
Clarksville, AR05-1998
Skills
- Store operations management
- Team leadership and employee development
- Staffing, scheduling, and performance management
- Inventory control and merchandising organization
- Budget oversight and expense management
- Maintaining high store standards for cleanliness, safety, and organization
- Customer service leadership in high-volume retail environments
Timeline
Kitchen Assistant (Part-Time)
Blue House Bakery and Cafe
08.2025 - Current
High School ALE Math Teacher
Arkansas School District
07.2008 - Current
Business Owner-Store Operations Manager
PK's Phillips 66
07.2007 - 2017
Business Development Manager
84 Lumber Company
05.2000 - 07.2008
Master of Science - Marketing Management
University of Phoenix
Bachelor of Science - Chemistry
University of The Ozarks