Cezanne Charles
Salisbury,MD
Summary
Motivated and dependable professional with experience in sales, customer service, and direct support. Skilled at building relationships with customers, handling cash transactions, managing accounts, and providing compassionate care to individuals with disabilities. Bilingual with strong communication, problem-solving, and organizational skills. Currently pursuing a Certified Clinical Medical Assistant (CCMA) certification while seeking opportunities in sales, caregiving, office administration, or warehouse operations.
Motivated professional with experience in sales and direct support. Demonstrates strong relationship-building abilities, cash handling expertise, and effective communication in both English and Spanish. Currently pursuing CCMA certification while seeking opportunities in sales, caregiving, or office administration.
Overview
6
6
years of professional experience
Work History
Sales Representative
T-Mobile
Salisbury, USA
06.2025 - Current
- Assist customers with selecting mobile devices and service plans.
- Manage customer accounts, including device financing and account updates.
- Process phone payments and other financial transactions accurately.
- Open and close the store while maintaining security and operational standards.
- Deliver exceptional customer service and resolve customer concerns professionally.
- Meet sales goals through product knowledge and effective communication.
Direct Support Professional
Somerset Community Services
Marion Station, USA
06.2024 - 02.2025
- Provided daily care and support to individuals with developmental, intellectual, and physical disabilities.
- Assisted clients with personal care, daily living activities, and community engagement.
- Maintained accurate documentation and communicated effectively with supervisors and care teams.
- Promoted a safe, respectful, and supportive environment.
Product Demonstrator
Sam’s Club
Salisbury, USA
06.2020 - 07.2021
- Prepared and distributed food samples to customers.
- Engaged shoppers by explaining products and answering questions.
- Maintained a clean, organized, and sanitary demonstration area.
- Delivered friendly customer service while encouraging product interest.
Education
High School Diploma -
James M. Bennett High School
Certified Clinical Medical Assistant (CCMA)
Skills
- Bilingual
- Customer Service
- Sales & Account Management
- Cash Handling
- Leadership
- Communication
- Problem Solving
- Teamwork
- Time Management
- Microsoft Office (Basic)
- Organization
Current Education
Currently attending college., Certified Clinical Medical Assistant (CCMA) certification.
Timeline
Sales Representative
T-Mobile
06.2025 - Current
Direct Support Professional
Somerset Community Services
06.2024 - 02.2025
Product Demonstrator
Sam’s Club
06.2020 - 07.2021
High School Diploma -
James M. Bennett High School