C. Grace Hart
United States Army
1
Certification
9
years of professional experience
Professional security expert with a strong focus on safeguarding assets and ensuring workplace safety. Skilled in risk assessment, threat mitigation, and emergency response planning. Valued for a collaborative approach, adaptability, and delivering measurable results in high-pressure environments. Known for reliability, leadership, and effective communication.
Work History
Operations Supervisor
3 Months- Supervised daily operations to ensure adherence to safety protocols and efficiency standards.
- Coordinated logistics for supplies and resources to optimize workflow within the unit.
- Monitored team performance, providing feedback to enhance productivity and morale.
- Facilitated training sessions for new personnel on operational procedures and equipment usage.
- Collaborated with cross-functional teams to address operational challenges and implement solutions.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
Logistics Manager
1 Year 9 Months- Developed transportation plans to enhance efficiency in supply chain processes.
- Implemented inventory management systems to optimize stock levels and reduce shortages.
- Coordinated logistics operations to ensure timely delivery of supplies and equipment.
- Trained team members on best practices for logistics and safety protocols.
- Collaborated with cross-functional teams to streamline logistics procedures and communication.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Efficiently managed budgets, ensuring optimal allocation of resources towards critical projects while minimizing unnecessary expenditures.
- Increased team productivity by leading training sessions on best practices in logistics and supply chain management.
Executive Officer
1 Year 2 Months- Analyzed security protocols and procedures, recommending improvements for enhanced safety measures.
- Established strong relationships with key stakeholders to enhance collaboration and drive business success.
- Handled administrative management, personnel issues and supply requirements for unit.
- Budgeted, planned, and executed business trips for key leaders
- Developed effective sales strategies that led to increased revenue generation and market share growth.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Facilitated communication between departments to streamline information flow and decision-making processes.
Executive Officer
1 Year- Coordinated logistics and resource allocation for military exercises, ensuring efficient operations.
- Developed and implemented training programs for military personnel to enhance operational readiness.
- Evaluated program effectiveness through performance assessments, driving continuous improvement initiatives.
- Mentored junior staff in best practices for law enforcement techniques and operations management.
Manager
11 Months- Led cross-functional teams to execute operational strategies, enhancing unit readiness and efficiency.
- Developed and implemented training programs to improve soldier performance and operational effectiveness.
- Streamlined communication channels among departments, fostering collaboration and information sharing.
- Mentored junior leaders in leadership principles, promoting professional growth and development within the team.
- Evaluated operational processes, identifying areas for improvement to enhance overall mission success rates.
- Spearheaded initiatives that increased adherence to safety protocols, reducing incidents during training exercises.
Senior Client Support Specialist
2 Years 11 Months- Resolved complex client inquiries, ensuring timely and accurate solutions to maintain service excellence.
- Provided expert guidance on payroll and tax compliance to enhance client satisfaction.
- Led training sessions for new hires, fostering a knowledgeable support team and improving service delivery.
- Collaborated with cross-functional teams to address technical issues, ensuring seamless client experiences across platforms.
- Monitored service metrics to evaluate performance, making strategic recommendations for operational efficiency improvements.
- Continuously worked towards exceeding personal performance goals while contributing significantly towards overall team success.
Education
Master of Science - Business And Organizational Security Management
Associate of Science - Social Sciences
Bachelor of Science - Criminal Justice
Skills
Operations management
Operational planning
Task assignment
Safety oversight
Safety management
Logistics coordination
Risk management
Task delegation
Incident management
Incident reporting
Decision-making
Certification
- Certified Conventional Physical Security , U.S. Army - 2024
Timeline
Operations Supervisor
United States Army
05.2026 - CurrentRead More
Logistics Manager
United States Army
08.2024 - 05.2026Read More
Executive Officer
United States Army Military Police School
05.2023 - 07.2024Read More
Executive Officer
United States Army
05.2022 - 05.2023Read More
Manager
United States Army
05.2021 - 04.2022Read More
Senior Client Support Specialist
Automatic Data Processing, ADP
04.2017 - 03.2020Read More
Tidewater Community College
Associate of Science from Social Sciences
Read More
Webster University
Master of Science from Business And Organizational Security Management
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Regent University
Bachelor of Science from Criminal Justice
Read More