Chablis Minor
Monroe,OR
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
18
18
years of professional experience
Work History
Field Sales Representative
Inizio Interventions
10.2022 - 10.2023
- Traveled throughout assigned territory to leverage leads and visit existing customers.
- Maintained responsibility for 230 accounts within assigned territory, consistently touching base to assess needs and satisfaction.
- Visited key customers repeatedly to promote retention and relationships.
- Represented company brand during customer and prospect interactions.
- Set and achieved company defined sales goals.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
Juvenile Relief Worker
Marion County, GAP
07.2021 - 10.2022
- Documents concerns and issues regarding work crew participant's behavior/attitude and learned how to present same to the Supervisor of the Diversion Unit.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintains order and respect for authority; observes and anticipates potentially hostile behavior of juvenile offenders and takes necessary preventative action.
- Facilitates education and skills building activities individually and in groups; leads youth in recreational and leisure activities; performs minor cleaning and maintenance with or without youth.
- Maintains the security of the facility including key and equipment control; conducts inspections, security checks and searches; follows department and program policies and procedures; supervises visitors.
Pharmacy Technician
RPh On The Go
05.2014 - 04.2020
- Assist with preparing compounds and admixtures under the supervision of the pharmacist.
- Operated both Pyxis and Omnicell machines, including stocking, inventory, out dating and insurance billing.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Coordinated verification and filling of more than 300 daily prescriptions in high-volume retail pharmacy environment
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Pharmacy Technician Traveler
Safeway
11.2016 - 09.2018
- Communicated directly with doctors' offices via telephone and fax.
- Provided friendly customer service at prescriptions drop-off and pick-up counters.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Completed prior authorizations and other requests as needed.
- Data entry, insurance billing, maintain files and computer records for the pharmacy.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Pharmacy Technician
Staff RX
08.2015 - 06.2016
- Travel to pharmacies throughout Oregon and fulfill staffing needs.
- Efficiently answered multi-line phone and proceeded high volume of order requests from nurses, doctors, and pharmacists.
- Receive and process prescriptions.
- Count, label, and place daily orders.
- Assist with preparing compounds and admixtures under the supervision of the pharmacist.
Implementation and Integration Specialist
PharMerica
05.2005 - 04.2011
- Traveling nationwide to company's long-term care pharmacies and training all staff members.
- Managed various processes and ensured implementation of newly purchased IV computer program on time and in compliance with budget.
- Managed staff on precisely processing third party prescriptions and managed IV insurance billing.
- Responsible for ongoing training via PowerPoint on all new updates and changes in admixtures, compounds, IV's and SCS system.
- Built databases and table structures for web applications.
- Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
Education
B.S - Criminology
Southern Oregon University
Ashland, OR06.1998
Skills
- Sales and Marketing
- Cold Calling
- Business Relationships
- Client Correspondence
- Training Seminars
Additional Information
- Licensure/Certifications:, Certified Pharmacy Technician (CPhT)Licensed in the State of Oregon, CPT-0005200
- Pharmaceutical Sales Representative License LN 20532892
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Field Sales Representative
Inizio Interventions
10.2022 - 10.2023
Juvenile Relief Worker
Marion County, GAP
07.2021 - 10.2022
Pharmacy Technician Traveler
Safeway
11.2016 - 09.2018
Pharmacy Technician
Staff RX
08.2015 - 06.2016
Pharmacy Technician
RPh On The Go
05.2014 - 04.2020
Implementation and Integration Specialist
PharMerica
05.2005 - 04.2011
B.S - Criminology
Southern Oregon University
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