Chabria Hendricks
Somerset,NJ
Summary
Reliable DSP enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
7
7
years of professional experience
Work History
Direct Support Professional
Beacon Specialized Living
07.2023 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
DSP (Direct Support Professional)
APlus Care
East Brunswick, NJ
06.2021 - 07.2023
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Assisted with daily living activities, running errands, and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
Concierge
Spring Hills Somerset
Somerset, NJ
09.2018 - 06.2021
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained clean and organized front desk areas to uphold polished company image.
- Maintained high level of professionalism and discretion when dealing with guests.
- Maintained accurate and up-to-date records of guest information.
Receptionist
Urgent Care Imaging And Radiology
Somerset, NJ
08.2018 - 01.2019
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Property Manager
Woodhaven Terrace
Monmouth Junction, NJ
06.2017 - 06.2018
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Education
No Degree - Business Administration
Union County College
Plainfield, NJHigh School Diploma -
South Plainfield High School
South Plainfield, NJ06.2009
Skills
- Client Support
- Crisis Management
- Assisting with Daily Living
- Activation Support
- Health and Safety Requirements
- Medication Administration
- Spreadsheet Tracking
- Client Records Management
- Behavior Redirection
- Creative Thinking
- Healthcare
- Charting and Documentation
- Proper Staffing
Timeline
Direct Support Professional
Beacon Specialized Living
07.2023 - Current
DSP (Direct Support Professional)
APlus Care
06.2021 - 07.2023
Concierge
Spring Hills Somerset
09.2018 - 06.2021
Receptionist
Urgent Care Imaging And Radiology
08.2018 - 01.2019
Property Manager
Woodhaven Terrace
06.2017 - 06.2018
No Degree - Business Administration
Union County College
High School Diploma -
South Plainfield High School