Chacara Ringer

Supervises/monitors youth’s progress, based on youth’s skills development and level of maturity as outlines in the client’s Supervision and Independence and Safety and Crisis management plans

• Orient new clients upon entry in the program

• Work in partnership with the Wellroot Life Coaches and other staff to develop and implement a plan for clients

• Teach and support individualized life skills according to the ISSP, CLSA results, and based on youth’s need. Life skills including but not limited to; grocery shopping, self-care, daily living tasks, communications, budgeting, community living and socialization and community mobility

• Document at least four (4) efforts weekly individualized independent living skills development activities for each youth on assigned Transition Support Team that are aligned with the ISSP goals

• Offer job search training in areas such as resume’ writing and interviewing

• Provide budgeting and daily living skills by supporting and monitoring weekly budgeting • Provide applicable phone numbers to TLP youth in order to ensure twenty-four (24) hour access to appropriate personnel within the agency.

Transport youth to or from work or school when necessary

• Complete required record-keeping and documentation accurately and in a timely manner

• Maintain confidentiality of client information

• Maintain appropriate professional boundaries • Utilize a percentage of hours on assigned caseload as determined by supervisor

• Maintain required certifications and training hours

• Adhere to the organization’s policies and procedures, and demonstrate support of the mission, vision and values • Administer life skills assessments at prescribed intervals

• Facilitated successful client transitions from public assistance to self-sufficiency through supportive counseling and referrals to appropriate programs.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Type over 40 wpm and over
• Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.

• Supported student physical, mental, and social development using classroom games and activities.
• Supervised recess, lunch and daily student intake and dismissal.
• Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
• Completed daily reports, meal count sheets, and attendance logs.
• Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
• Worked with teachers to design lesson plans and coordinate activities for classes.
• Provided one-on-one and group-based learning support focused on student progress.

• Coordinated special events such as holiday meals or themed dinners, creating enjoyable experiences for patients while adhering to their dietary needs.
• Enhanced patient satisfaction by providing personalized meal selections and accommodating dietary restrictions.
• Reduced food waste by implementing portion control techniques and proper storage methods.
• Promoted patient well-being by actively participating in interdisciplinary care teams focused on nutrition management plans.
• Maintained accurate records of patient preferences, updating them as needed to provide consistent service.
• Provided ongoing support to patients with complex dietary needs, monitoring their progress and adjusting meal plans as required.
• Facilitated communication between the dining services department and other healthcare professionals to guarantee seamless coordination of patient care.