Welens St Louis
Jacksonville,FL
Summary
I have been in the customer support for about a year now. I mainly work with packing and ensuring customer packages are packed with care. I also train employees on ensuring good customer services. I have come to learn new things and still growing in the customer service department. I am trying to broaden my skills.Work with customer care and a quick learner talented at working under pressure and in stressful situations. Deals with internal and external customer support issues and makes insightful decisions.
Overview
1
1
year of professional experience
Work History
Customer Support
Amazon
Jacksonville, FL
11.2023 - Current
- Developed detailed documentation for processes and procedures related to customer support.
- Ensured employees are following directions.
- Provided customer support through ensuring packages are sent unscathed.
- Training employees on safe procedures and policies.
Education
High School Diploma -
Cornerstone Christian Correspondence School
Townsend, GA07-2024
Skills
- Understanding of customer support
- Customer support services
- Providing customer support
- Exceptional customer support
- Customer support experience
- Customer Support
- Shipping support
- Attracting customers
- Lead support skills
- Easy-going
- Employee service
- Learning Ambassador
- Easy to learn new things
- Safety support
Timeline
Customer Support
Amazon
11.2023 - Current
High School Diploma -
Cornerstone Christian Correspondence School