Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Chacee Whittington

Sugar Hill

Summary

A dynamic and results-oriented operations leader with an extensive background in supply chain management, process improvement/optimization, strategic sourcing, inventory management, relationship management, logistics planning, contract negotiation, project management, and sales operations. Utilizes excellent communication and analytical skills to leverage data-driven insights to make informed decisions and implement innovative solutions. A forward-thinking leader who is committed to securing the financial future and success of a company.

Overview

17
17
years of professional experience

Work History

Regional Sales Manager

Tusk Industrial
10.2024 - Current
  • Grew Southeast territory sales by 20% in kess than 12 months
  • Developed and executed regional sales strategies to enhance market share and customer engagement.
  • Led cross-functional teams to drive product launches and optimize sales processes.
  • Analyzed market trends to identify growth opportunities and inform strategic decisions.
  • Implemented data-driven approaches to track sales performance and adjust strategies accordingly.
  • Cultivated relationships with key clients, enhancing customer loyalty and retention rates.

Vice President Operations

Purafil, Inc.
01.2023 - 11.2024
  • Company Overview: Purafil is part of a private equity firm (Madison Industries, FG, $1.6B industry) with entrepreneurial leaders, driving 40M revenue annually.
  • Led team of 30 professionals across multiple departments, fostering a culture of collaboration and continuous improvement.
  • Oversaw supply chain management ensuring optimal inventory levels and reducing lead times by 60%.
  • Managed inside sales team improving RFQ turnover rate by over 50%.
  • Implemented and managed global contract manufacturing facilities to align with current and future strategies, driving cost down by 20%.
  • Championed resource allocation and organizational change to improve eNPS score from 59.5 to 84.

Director of Supply Chain

Purafil, Inc.
01.2022 - 01.2023
  • Managed relationships with key contract manufacturers, negotiating contracts that resulted in cost savings of 20%.
  • Directed logistics operations, reducing transportation costs by 25% through optimization and strategic partnerships.
  • Increased on time delivery for customers from 38% to 96% in 60 days.
  • Streamlined external and 3PL warehousing for global operations.
  • Implemented procurement technology strategies with IT support to establish a risk mitigation process.
  • Implemented advanced inventory management techniques, reducing excess inventory by 70% and improving turnover rates.

Senior Manager of Sales Operations, Engineered Solutions

Purafil, Inc.
01.2021 - 01.2022
  • Introduced estimate and margin analysis to quoting platform, driving 25% increase in equipment sales.
  • Consistently achieved 120% of sales quotas, focusing on B2B sales.
  • Optimized sales processes and drove revenue growth in the engineered solutions sector.
  • Led cross-functional teams, implementing data-driven strategies and enhancing sales performance.
  • Managed complex sales operations, improving sales efficiency and delivering exceptional customer value.

Senior Manager of Customer Care

Purafil, Inc.
01.2012 - 01.2021
  • Managed customer service and inside sales operations, delivering $30M+ RFQ and margin analysis estimates.
  • Managed client relationships and conducted product demonstrations, driving 15% increase in aftermarket sales.
  • Implemented account management to improve customer experience and satisfaction rating from 55% to 98%.
  • Enhanced customer satisfaction, streamlined processes, and drove continuous improvement initiatives.
  • Led transition to new customer relationship management (CRM) system, improving customer data accuracy and enhancing service delivery.

Account Specialist

ULCS
01.2009 - 01.2011
  • Performed account management for Georgia Power and Jackson EMC. Led project management for all audits.

Education

Bachelor of Business Administration - Business Administration and Management

Erskine College
Due West, South Carolina

Skills

  • Sales leadership
  • Account development
  • Training and mentoring
  • Territory expansion
  • Project management
  • Strategic planning
  • Business development and planning
  • Contract negotiations
  • Operations
  • Sales initiatives and techniques
  • Analytical thinking
  • Competitive analysis

Timeline

Regional Sales Manager

Tusk Industrial
10.2024 - Current

Vice President Operations

Purafil, Inc.
01.2023 - 11.2024

Director of Supply Chain

Purafil, Inc.
01.2022 - 01.2023

Senior Manager of Sales Operations, Engineered Solutions

Purafil, Inc.
01.2021 - 01.2022

Senior Manager of Customer Care

Purafil, Inc.
01.2012 - 01.2021

Account Specialist

ULCS
01.2009 - 01.2011

Bachelor of Business Administration - Business Administration and Management

Erskine College