Chad Askew
Mabelvale,AR
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Well versed in a wide variety of equipment, from locomotives to pallet jacks.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Manager
Medley
01.2023 - Current
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Met with customers to discuss service needs and offer available solutions.
- Analyzed service reports to identify areas of improvement.
- Negotiated with vendors to secure best prices for parts and supplies.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Heavy Field Mechanic
Self Employed Services
01.2019 - Current
- Analyzed malfunctioning equipment and determined type of repairs required.
- Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
- Maintained meticulous records of all repair work that was made to machines and equipment.
- Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
- Read and interpreted technical manuals for troubleshooting and repair purposes.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Field Service Technician
Medley
12.2021 - 01.2023
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Followed safety procedures to avoid injuries in field.
- Operated hand tools and power equipment according to company safety procedures.
- Developed and implemented customized service plans to meet customer needs.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Diesel Mechanic
Red Classic Transportation (Coca-Cola)
03.2019 - 12.2021
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
- Followed factory and dealership standards to accurately perform repairs according to work order.
- Analyzed engine faults in buses and trucks, identifying potential causes and determining needed repairs.
Diesel Mechanic
First Student Transportation
06.2016 - 03.2019
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
Education
High School Diploma -
Arkansas High School
Russellville05.2002
Skills
- Machinery Operation
- Employee Supervision
- Staff Management
- Critical Thinking
- Office Administration
- Control of Expenses
- Heavy Equipment Operation
- Task Delegation
- Engine Components
- Customer Service
- Employee Relations
- Hydraulics
Certification
DOT - Brake Certified
DOT- Inspection Certified
609 Certification
MAC Emission Certification (in house)
Cummins Certification (in house)
Hyster/Yale Certification (dealership)
Timeline
Service Manager
Medley
01.2023 - Current
Field Service Technician
Medley
12.2021 - 01.2023
Diesel Mechanic
Red Classic Transportation (Coca-Cola)
03.2019 - 12.2021
Heavy Field Mechanic
Self Employed Services
01.2019 - Current
Diesel Mechanic
First Student Transportation
06.2016 - 03.2019
High School Diploma -
Arkansas High School
DOT - Brake Certified
DOT- Inspection Certified
609 Certification
MAC Emission Certification (in house)
Cummins Certification (in house)
Hyster/Yale Certification (dealership)
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