Chad Brasil
Modesto,CA
Summary
I am Technician with a proven track record at Local Hero Home Service, I have experience in installation, repair, and exceptional customer service. I pride my self on my attention to detail and the ability to quickly master new technologies, I consistently enhance customer satisfaction and operational efficiency. My skills in troubleshooting and clear communication have been pivotal in resolving complex issues, underscoring my commitment to excellence and safety.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Technician
Local Hero Home Service
08.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
Labor Worker
Teeples Plumbing
06.2022 - 08.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean and organized work areas, contributing to overall efficiency on the job site.
- Assisted in loading and unloading materials, ensuring timely delivery to appropriate job sites.
- Performed general housekeeping and cleaning tasks.
- Supported team supervisors by efficiently completing assigned tasks within deadlines.
- Provided exceptional customer service when interacting with clients or other stakeholders during projects.
- Assisted skilled tradesmen with specialized tasks, helping to improve overall productivity on job sites.
Education
Beyer High School
Modesto, CA05.2022
Skills
- Installation and repair
- Attention to detail
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
- Problem and issue resolution
- Power tool proficiency
- Documentation and reporting
- OSHA
- Safety procedures adherence
- Plumbing
- Verbal and written communication
- Hand tools
Certification
Confined spaces in construction
OSHA ten
Timeline
Service Technician
Local Hero Home Service
08.2023 - Current
Labor Worker
Teeples Plumbing
06.2022 - 08.2023
Beyer High School
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