Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chad Brasil

Modesto,CA

Summary

I am Technician with a proven track record at Local Hero Home Service, I have experience in installation, repair, and exceptional customer service. I pride my self on my attention to detail and the ability to quickly master new technologies, I consistently enhance customer satisfaction and operational efficiency. My skills in troubleshooting and clear communication have been pivotal in resolving complex issues, underscoring my commitment to excellence and safety.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Service Technician

Local Hero Home Service
08.2023 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.

Labor Worker

Teeples Plumbing
06.2022 - 08.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean and organized work areas, contributing to overall efficiency on the job site.
  • Assisted in loading and unloading materials, ensuring timely delivery to appropriate job sites.
  • Performed general housekeeping and cleaning tasks.
  • Supported team supervisors by efficiently completing assigned tasks within deadlines.
  • Provided exceptional customer service when interacting with clients or other stakeholders during projects.
  • Assisted skilled tradesmen with specialized tasks, helping to improve overall productivity on job sites.

Education

Beyer High School
Modesto, CA
05.2022

Skills

  • Installation and repair
  • Attention to detail
  • Customer service
  • Work with minimal supervision
  • Valid Driver's license
  • Punctual and reliable
  • Troubleshooting skills
  • Flexible and adaptable
  • Problem and issue resolution
  • Power tool proficiency
  • Documentation and reporting
  • OSHA
  • Safety procedures adherence
  • Plumbing
  • Verbal and written communication
  • Hand tools

Certification

Confined spaces in construction

OSHA ten

Timeline

Service Technician

Local Hero Home Service
08.2023 - Current

Labor Worker

Teeples Plumbing
06.2022 - 08.2023

Beyer High School
Chad Brasil