Chad Brauneck
Senior QA Analyst
Austin,TX
Summary
Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, and plans. Dedicated to analyzing and resolving defects.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Senior QA Analyst
HookBang, LLC
Austin, TX
06.2020 - Current
- Developed and maintained QA documentation for 4 completed projects including LiveOp development for PackRat on iOS, Android, and WebGL.
- Maintained defect databases (JIRA)
- Operated under Agile and Scrum frameworks
- Created and collaborated in implementation and maintenance of customer complaint log for PackRat.
- Offered advice and assistance to PackRat customers, paying attention to special needs or wants on daily basis through customer service emails.
- Handled all work through remote tools such as slack and video conferencing as well as all physical hardware needs and inventory from remote work location.
Programming Tutor Mentor
Code Ninjas
Austin, TX
01.2020 - 06.2020
- Provided assistance to students between ages 5-14 using specific programming and game development curriculum such as Unity, C++, and C#.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Assistant Room Designer / Assistant Manager
Escape Hour Austin / 15Locks / Perplexium
Austin, TX
04.2018 - 01.2020
- Analyzed user behavior and feedback to optimize design and user experience.
- Offered hands-on assistance to customers.
- Mentored team members to enhance professional development and accountability in workplace.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Edited puzzles direct incorporation into game rooms.
- Assisted idea generation and prototyping to assess content effectiveness.
- Designed and implemented game play mechanics and interactive elements for 5 rooms.
- Optimized game rooms to enhance user experience such as puzzle changes or game flow.
- Collaborated with management, customers and employees to ensure quality of game rooms.
QA Tester
Daybreak Games
AUSTIN, TX
06.2016 - 12.2016
- Gathered data from fan run bug submission database and reported findings and recommended improvements for MMO DC Universe Online.
- Documented testing procedures for developers and future testing use for MMO DC Universe Online.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
QA Certification Compliance Tester
Panic Button
Austin, TX
06.2014 - 06.2015
- Wrote and executed effective PS4 certification tests.
- Supported, implemented and helped shape test approach by identifying solutions to recurring issues.
- Collaborated with QA team to test software quality through manual and automated testing.
- Collaborated with product owners to stay current on intended functionality.
- Optimized test cases to maximize success of manual software testing.
Hardware Compatibility Lab Tech
NCSOFT
Austin, TX
10.2009 - 09.2013
- Oversaw items in inventory including but not limited to CPU, GPU, Mem, and Mainboards.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Developed and maintained defect databases for known issues.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
Hardware Compatibility Lab Tech
Aspyr Media
Austin, TX
08.2007 - 10.2009
- Oversaw items in inventory including but not limited to CPU, GPU, Mem, and Mainboards.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Developed and maintained defect databases for known issues.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
Education
Computer Science And Game Design Specialization -
01.2017 - 08.2018
- 3.8 GPA
- Lead Programmer in Final Project
- Ran Scrum for team in Final Project.
Skills
QA methodologies mastery
Software development knowledge
Test implementation
Documentation skills
Defect monitoring
Written Communication
Timeline
Senior QA Analyst - HookBang, LLC
06.2020 - Current
Programming Tutor Mentor - Code Ninjas
01.2020 - 06.2020
Assistant Room Designer / Assistant Manager - Escape Hour Austin / 15Locks / Perplexium
04.2018 - 01.2020
Austin Community College - Computer Science And Game Design Specialization ,
01.2017 - 08.2018
QA Tester - Daybreak Games
06.2016 - 12.2016
QA Certification Compliance Tester - Panic Button
06.2014 - 06.2015
Hardware Compatibility Lab Tech - NCSOFT
10.2009 - 09.2013
Hardware Compatibility Lab Tech - Aspyr Media
08.2007 - 10.2009