Summary
Overview
Work History
Education
Skills
Certification
Tools and Languages
Timeline
Generic

Mari Vidhya Ashokan

Parker,CO

Summary

Have 8 years of IT experience in Software Testing, with expertise in a variety of applications and testing methodologies. Worked on web-based, backend, and client-server applications, conducting both manual and automated testing. Key qualifications and experiences include:
Leadership: Worked as a Functional QA lead, managing teams of up to 10 members, and have worked in both Waterfall and Agile methodologies.
Analytical Skills: Possess strong analytical skills for understanding business requirements, business rules, processes, and application architecture.
Testing Types: Experienced in various testing types, including Functional, Integration, Regression, UAT, and End-to-end Testing. Also experienced with test-driven development and data-driven testing.
Test Planning and Execution: Created Test Plans, Test Scripts, and executed tests, including regression testing, distributed execution, and generating status reports, root cause analysis.
Automation Tools: Proficiency in automation tools such as Katalon, REST Webservice testing, Microservices, Data-driven testing, security testing, and load testing using ReadyAPI, Data Integrity (GIT), Visual Studio, HP's Quick Test Professional, Quality Center, Team Foundation Server (TFS),
CI/CD: Experienced in continuous integration and continuous delivery (CI/CD) practices.
Defect Management: Proficiency in Defect Reporting and Tracking using HP Quality Center/ALM, JIRA
Communication Skills: Have strong communication and interpersonal skills, enabling effective collaboration with personnel at all levels.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Software QA Analyst

Worldwide Express
10.2022 - Current
  • Working on contracts team for Bid tier mapping for UPS and LTL
  • Speed ship and WEXNET provide CRM, Vendor management, Billing, reporting, sales management, and invoices
  • Where CSP and LTL contracts are assigned to customers, with updated contracts from customers to integrate with current gen (Speed ship) and WEXNET system.
  • Created 100 plus contracts which include LTL Blanket, LTL Customer Specific Pricing and UPS customer specific pricing
  • Updated old code bases to modern development standards, improving functionality
  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases

QA Test Lead

Mr. Cooper
06.2014 - 08.2016
  • Project involved in testing of Investor reporting where report pulled automatically with multiple data points and aggregates them into single remittance file within te specified deadlines using IRIS application
  • IRIS application is central repository for all Investor and Loan level information on amortization, Modification, Investor adjustment, Claims /Refunds, Curtailment adjustment, interest adjustment and Payment details.
  • Handled 500 plus mortgage account
  • Advised and led process improvement team with deliberation, leadership and strategic planning

Automation QA Lead

Citi Cards
11.2011 - 05.2014
  • PEGARULES Dispute Processing system is database that stores data of card member's dispute along with other transactions that are intended for feeds to MasterCard and Visa Associations over 50 plus dispute flows
  • It is also rules based workflow engine that provides decision support for te Customer Service Representative
  • Accounts are conditioned with te specific transaction details, Increase / decrease in credit limit etc and dispute flow is validated by creating te dispute on particular transaction and check flow is navigated and cased is resolved as expected.

Functional Lead

Citi Cards
08.2011 - 12.2011
  • Mail 360 Project is to replace POSTNET (Postal numeric encoding technique) and BASIC IMB(Intelligent Mail Barcode) with FULL IMB)
  • This helps CITI to remain Compliant with USPS contractual obligations and to receive monetary incentive of $.003 per mail piece provided with Full IMB
  • Mainframe is backend support to condition customer date on Keying window
  • Validation will be done on CICS screen and after JCL batch job is processed with QTP
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues
  • Conducted regular reviews of operations and identified areas for improvement

QA Analyst

CITI Cards
02.2009 - 07.2011
  • Statements function is part of Credit Cards section which provides cardholders with statement information about activities that happened on their credit card along with some important messages related to their account
  • Credit card statements contains information about Summary of Account activity, Eligible offers, transaction details, fees and interest rates, Balance transfer details, Warning messages, year to date fee details and interest charge calculation details
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies
  • Worked on 100 plus statements portfolios for Master , Visa and Amex Credit cards and tested its functionalities on Mainframe DB using various Mainframe tools

Education

Bachelor of Engineering -

Government College of Technology
Coimbatore - India
05.2009

Skills

  • QA Methodologies Mastery
  • Software Development Knowledge
  • Team Training, cross functional training
  • Process Enhancement
  • Continuous Improvement - Integration Testing
  • Correction Action Planning
  • Testing Articrafts
  • Collaborative Team Player
  • Requirements Analysis, Root cause analysis
  • Cross-Platform Testing
  • Black Box Testing
  • Software Development Life Cycle (SDLC)
  • Business process understanding
  • Team communication
  • Planning and Coordination
  • Multitasking Abilities
  • Cultural Awareness
  • Analytical and Critical Thinking
  • Interpersonal Communication
  • Teamwork and Collaboration
  • Test implementation
  • Automation knowledge
  • Documentation skills
  • Dependable and Responsible

Certification

  • ISTQB-BCS Certified Tester Foundation Level Certification
  • HP AIS - Functional Testing v11 Certification
  • HP AIS Certification: HP Quality Center v10

Tools and Languages

Languages : JDBC, HTML, VBScript, JavaScript, Python and CSS
QA Tools :UFT/QTP, Visual Studio, ReadyAPI, Katalon, HP Quality Center (ALM), Rumba Tester, JIRA and Bugzilla, Jenkins, Dbeaver, MS Visio, MS Access, Team Foundation Server
Database : IBM DB2 and SQL Server 2005, Oracle DB

Timeline

Senior Software QA Analyst

Worldwide Express
10.2022 - Current

QA Test Lead

Mr. Cooper
06.2014 - 08.2016

Automation QA Lead

Citi Cards
11.2011 - 05.2014

Functional Lead

Citi Cards
08.2011 - 12.2011

QA Analyst

CITI Cards
02.2009 - 07.2011

Bachelor of Engineering -

Government College of Technology
Mari Vidhya Ashokan