Chad Cardall
Salt Lake City
Summary
Dynamic leader with expertise in operations management and team building, honed as General Manager at Jiffy Lube. Spearheaded strategies that boosted sales by 15%, while enhancing staff performance and customer satisfaction. Proficient in P&L management and problem resolution, consistently driving performance improvements and fostering a collaborative work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Jiffy Lube
West Jordan, UT
11.2022 - Current
- Led daily operations, ensuring compliance with safety and service standards.
- Developed training programs to enhance staff performance and customer service skills.
- Streamlined inventory management processes, reducing waste and improving efficiency.
- Analyzed financial reports to identify trends and inform strategic decision-making.
- Oversaw scheduling and resource allocation to optimize workforce productivity.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Performed oil changes and other general maintenance functions such as (brakes, rotors, alignments and tires.)
Service Technician
Grease Monkey
West Jordan, UT
05.2021 - 04.2022
- Diagnosed and resolved mechanical issues in customer vehicles efficiently.
- Performed routine maintenance, including oil changes and tire rotations, ensuring vehicle safety.
- Utilized diagnostic tools to assess vehicle performance and recommend necessary services.
- Maintained organized workspaces, adhering to safety standards and protocols consistently.
- Assisted customers in understanding service options, enhancing overall satisfaction levels.
- Collaborated with team members to streamline service workflows and improve turnaround times.
General Mover
Miracle Movers
Salt Lake City, UT
07.2020 - 04.2021
- Loaded and unloaded furniture and household items with care and efficiency.
- Ensured proper handling techniques to minimize damage during transport.
- Collaborated with team members to optimize loading processes for maximum space utilization.
- Assisted in training new movers on safety protocols and equipment usage.
- Communicated effectively with clients to address concerns and ensure satisfaction during moves.
- Maintained cleanliness and organization of moving trucks and equipment.
Turbo Builder
Detroit Diesel Remanufacturing
Tooele, UT
01.2018 - 04.2020
- Assembled engine components following strict safety and quality protocols.
- Operated various hand tools and machinery for remanufacturing processes.
- Collaborated with team members to enhance workflow efficiency.
- Conducted quality checks to ensure compliance with industry standards.
- Maintained work area cleanliness and adherence to safety regulations.
Education
GED -
Viewmont High School
Bountiful, UT04.2019
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Team leadership
- Staff management
- Administrative skills
- P&L management
- Team training and development
- Motivation
- Schedule management
- Performance improvement
- Consistently meet goals
- Performance improvements
Certification
Multi-care certified
Brake certified
Rotor certified
Alignment certified
Timeline
General Manager
Jiffy Lube
11.2022 - Current
Service Technician
Grease Monkey
05.2021 - 04.2022
General Mover
Miracle Movers
07.2020 - 04.2021
Turbo Builder
Detroit Diesel Remanufacturing
01.2018 - 04.2020
GED -
Viewmont High School