Summary
Overview
Work History
Education
Skills
Certification
Timeline
Interests
Chad Casey

Chad Casey

Brooklyn NY,NY

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Manager of Operations

Midwood Flats
02.2020 - 12.2023
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.

Housing Advocate

Breaking Ground
04.2019 - 01.2020
  • Connected clients with supportive services, such as mental health counseling or job training programs, to promote self-sufficiency and stable housing situations.
  • Collaborated with various community organizations to address systemic barriers contributing to homelessness or unstable housing situations.
  • Maintained detailed records of client interactions, case progress, and outcomes to ensure accurate reporting and evaluation of program effectiveness.
  • Implemented client feedback mechanisms to continuously improve program services and better meet the evolving needs of the communities served.
  • Conducted thorough assessments of client needs to develop tailored plans aimed at achieving long-term housing stability.
  • Advocated for clients facing discrimination within the housing market based on race, disability status, or other protected characteristics.

Restaurant Owner

Tugboat Tea Company
05.2012 - 06.2019
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Maintained positive relationships with local community and government officials.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Implemented effective inventory management systems to minimize waste and control food costs.

Manager of Operations

Southpaw Music Venue
04.2003 - 01.2012
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
  • Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.

Education

No Degree - History And Philosophy of Science And Technology

St Francis Collage, Brooklyn, NY
05.2014

High School Diploma -

Bishop Ford H S, Brooklyn, NY
05.1997

Skills

  • Teamwork and Collaboration
  • Decision-Making
  • Customer Service
  • Staff Management
  • Staff training/development
  • Operations Management
  • Employee Relations
  • Inventory Management

Certification

  • OSHA 30
  • F60 FDNY
  • MTA NYCT CPM
  • CONFINED SPACE AWARENESS
  • MEWP Operator
  • Lead awareness
  • Food Handlers license
  • NYS Life ,Accident and Health License.

Timeline

Manager of Operations - Midwood Flats
02.2020 - 12.2023
Housing Advocate - Breaking Ground
04.2019 - 01.2020
Restaurant Owner - Tugboat Tea Company
05.2012 - 06.2019
Manager of Operations - Southpaw Music Venue
04.2003 - 01.2012
St Francis Collage - No Degree, History And Philosophy of Science And Technology
Bishop Ford H S - High School Diploma,

Interests

Crypto Trader

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Chad Casey