Chad Crane
Lancaster,NH
Summary
Dynamic General Manager with a proven track record at Ecodrive Auto Group, excelling in leadership and operations management. Spearheaded initiatives that doubled sales volume and enhanced customer satisfaction. Expert in coaching teams and implementing cost-saving measures, driving significant revenue growth while fostering a collaborative work environment.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level General Manager position. Ready to help team achieve company goals.
Diligent General Manager with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.
Customer-oriented General Manager with 18 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level General Manager position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
1
1
Certification
1
1
Language
Work History
General Manager
Ecodrive Auto Group
Gorham, NH
01.2019 - Current
- Directed operational strategies to enhance customer service and satisfaction across all dealership locations.
- Managed cross-functional teams to streamline processes and improve workflow efficiency in daily operations.
- Implemented inventory management systems, reducing overhead costs and ensuring optimal stock levels.
- Developed training programs for staff, fostering a culture of continuous improvement and skill enhancement.
- Analyzed sales data to identify trends, driving strategic initiatives that increased overall revenue performance.
- Established key performance indicators to measure team effectiveness and operational success across departments.
- Collaborated with executive leadership on budget planning, aligning financial resources with organizational goals.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
General Manager
Saint J Subaru
Saint Johnsbury, VT
08.2017 - 12.2018
- Spearheaded community outreach programs, enhancing brand visibility and strengthening local partnerships within the market.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Doubled volume with expansion of a new facility and increased fixed operations by 100%
- Increased used volumed by 75% in three months
- Increased new volume to number two Vermont
- Lead several 20 Group meetings with new ideas and worked with teams to increase profitability and better workplace environment
General Manager
Berlin City Auto Group
Gorham, NH
03.2007 - 07.2017
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Studied as a collaborative group with Summit Automotive Partners, (parent company) and learned how to manage and coach teams.
- Became proficient in Fixed Ops roles. Only ever knew variable side of business.
- Studied the market and market trends during fuel crisis and General Motors bankruptcy.
- Learned valuable lessons on leadership and how to handle situations with employees and customers.
Education
High School Diploma -
White Mountians Regional High School
Whitefield, NH06-1990
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Managing multiple brands under one roof
- Total brands including Toyota, Honda, Chrysler, Dodge, Jeep, Ram, Ford, Kia, Nissan, Chevrolet, Buick, GMC
- Top tier certified with General Motors
- Executive Manager with Toyota, GM and Nissan
- Coaching and daily sales and service training to improve customer experience
- Mostly green in all CSI for all brands, fixed and variable
- Worked several years with Summit Automotive Partners on detailed projects including expense cuts, detailed focus on fixed and variable lead and lag measurements to improve overall EBITDA
- Lead local community events including Drive for Education and was key part of Keep Driving Foundation to benefit local educator's and charities
Accomplishments
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- 28 total years with General Motors
- General Manager for the following brands in one location-Toyota, Honda, CDJR, Ford, Nissan and Kia
- 20 Group Member from 2015-2019
- Summit Automotive Partners equity partner 2010-2017
- Worked with McKinsey Consulting firm for two years developing company initiatives and measuring weekly goals to improve CSI, expense and gross profit
- Accelerate graduate for Toyota Motor Company
- Executive Manager qualified for Toyota, General Motors and Nissan
- Graduated Steve Shaw Fixed Ops training
- Dealer Track, Route One, V-Auto, VIn Solutions, Dealer Socket, Red Bumper, Excel, Word, Darwin, and Xtime fluent
- Manufacturer trained in the following brands: Kia, GM, Toyota, Nissan, CDJR, and Honda
- Worked with local Charities including, Drive for Education, Keep Driving Foundation, and several local schools and athletic programs
Affiliations
Member at two local Golf Courses
Member of American Legion
Member VFW
Member NHADA
Active in Androscoggin Valley Chamber of Commerce
Past Preseident of CVSL Mens Softball
Past Head Coach of several youth baseball teams
Certification
Accelerate Graduate for Toyota
General Motors Certified
Toyota Certified
Honda Certified
Kia Certified
CDJR Certified
Nissan Certified
Graduate of Steve Shaw Fixed Ops Training
Languages
English
Full Professional
Interests
I am an active Golfer
I enjoy anything water related, beach, lakes, rivers
I am active in Classic Cars I own 2 Classics
I love Jeep rides in our Jeep
Hunting and Fishing
Biking
Motorcycles
Love all Boston Sports
Concerts
Spending any amount of time with my family
Timeline
General Manager
Ecodrive Auto Group
01.2019 - Current
General Manager
Saint J Subaru
08.2017 - 12.2018
General Manager
Berlin City Auto Group
03.2007 - 07.2017
High School Diploma -
White Mountians Regional High School