Chad Frisco II
Heber
Summary
Dynamic retail supervisor with a proven sales and service track record, excelling in customer service and team collaboration. Skilled in inventory management and conflict resolution, I thrive in fast-paced environments, consistently achieving performance goals while fostering a culture of customer satisfaction. Passionate about enhancing customer engagement and driving continuous improvement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Retail Supervisor
Vail Resorts Inc
Park City
10.2025 - Current
- Supervise daily retail operations in a fast-paced mountain resort environment.
- Trained and mentored staff on customer service best practices and product knowledge.
- Managed inventory levels and conducted regular stock audits for accuracy.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
- Helped customers find specific products, answered questions, and offered expertise and knowledge on products.
Aircraft Appearance Technician/ A&P Assistant
ExecuJet Charter Service
Tampa
06.2024 - 10.2025
- Coordinated with external vendors for parts procurement and service support needs.
- Performed routine inspections to uphold quality standards in aviation services.
- Conducted preventive maintenance procedures according to established schedules.
- Collaborated with team members to execute maintenance schedules efficiently.
Commercial Auto Detailer
Clear Sky Auto Group
Land O' Lakes
09.2022 - 06.2024
- Demonstrates a detail oriented outlook by washing, vacuuming, and refining various vehicles preparing them for the sales lot.
- Completed detailed cleaning of vehicles from auction, to sell at an independent lot.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Collaborated with team members to ensure timely completion of detailing tasks.
Sales Representative Supervisor
Tampa Machinery Auction
Thonotosassa
02.2019 - 10.2023
- Demonstrates management and customer service by assisting customers pre- and post- purchase.
- Organized, maneuvered, gathered, and managed data for the various items entering and exiting the yard.
- Assisted bidders with purchases pre- and post-sale, i.e. vehicle details, loading, powering, filming.
- Worked collaboratively with other associates to ready items for the monthly auction.
- Trained new sales representatives on product knowledge and customer engagement strategies.
Personal Assistant, Procurement, Family Transport
Private Family
Odessa
01.2019 - 01.2023
- Demonstrates leadership on a daily basis, successfully achieving a series of advanced tasks, and requests. Driving the actions of the children to be prepared and punctual for the school day.
- Professionally managed multiple contractors for a family home renovation.
- Worked as an assistant, aiding in paperwork and secretarial duties.
- Transported children safely to and from school, as well as pre- and post-school activities in the family vehicle.
- Aided in fixing breakfast, packing lunches, and preparing evening meals for the children.
- Overseer of family vehicles, regulatory maintenance care, aided in procurement, and completed various tasks as requested.
Regional Sales Director
Ackermann Maple Farm
Cabot
12.2021 - 04.2022
- Worked as a sales representative for a Vermont-based family, selling maple syrup at local markets.
- Set up a mobile retail shop for demos, sales, and distribution of a natural food product.
- Managed vendor relationships to ensure quality supplies for maple syrup production.
- Coordinated deliveries and inventory management of operations for the farm.
Education
Bachelor of Science (B.S.) - Aviation Management
Liberty University
Lynchburg, VA01.2024
Associates in Arts (A.S.) - General Studies
Pasco Hernando State College
New Port Richey, FL01.2022
Skills
- Aviation knowledge
- Product knowledge
- Independent and self-motivated
- Outgoing and confident
- Project management
- Performance goal achievement
- Diversity, equity, and inclusion
- Collaboration and teamwork
- Continuous process improvement
- Customer service and client relations
- Customer engagement
- Problem solving and conflict resolution
- Store opening and closing
- Effective communication
Certification
Private Pilot License
References
References available upon request.
Timeline
Retail Supervisor
Vail Resorts Inc
10.2025 - Current
Aircraft Appearance Technician/ A&P Assistant
ExecuJet Charter Service
06.2024 - 10.2025
Commercial Auto Detailer
Clear Sky Auto Group
09.2022 - 06.2024
Regional Sales Director
Ackermann Maple Farm
12.2021 - 04.2022
Sales Representative Supervisor
Tampa Machinery Auction
02.2019 - 10.2023
Personal Assistant, Procurement, Family Transport
Private Family
01.2019 - 01.2023
Bachelor of Science (B.S.) - Aviation Management
Liberty University
Associates in Arts (A.S.) - General Studies
Pasco Hernando State College