Chad Gornick
Pensacola,Florida
Summary
Results-driven analytical professional and consultant with a strong background in data analysis, curriculum instruction and development, and project management. Known for consistently exceeding expectations through effective problem-solving and process optimization. Demonstrated success in completing complex projects ahead of schedule while enhancing operational efficiency. Core competencies include strategic business operations and maximizing productivity standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Consultant, Curriculum Development and Training
NinePatch Software Solutions
08.2024 - Current
- Manage training resources library, including tutorial videos, technical manuals, and instructional development guides for clients.
- Develop company curriculum and instruction materials, including training guides, technical manuals, and training videos on the software platform.
- Provide ongoing support and coaching to medical agencies integrating NinePatch software into their organizations.
- Conduct weekly webinars to train external organizations using the NinePatch platform on updates to training materials, and review new functionality in the software platform.
Senior Reporting and Data Analyst (2022-), Reporting and Data Analyst (2021-2022), Sr. Programmer Analyst (2020-2021)
LifeView Group Behavioral Health
12.2020 - Current
- Serve as the lead data and reporting analyst for the Behavioral Health Division, responsible for overseeing the development of organizational performance annual reports, maintenance of accreditation/quality management systems, customer satisfaction, access, and compliance standards across the division. The division serves over 27,000 clients annually.
- Mentor business analysts and data analysts in data analysis and analytical software, and oversee a team of analysts working on technical business and data-related projects.
- Manage all data components of Behavioral Health Division quality records auditing processes and ensure accuracy of reports related to regulatory/accreditation bodies such as CARF, CHCA, and DCF.
- Lead and assist with all accreditation preparation and corrective action monitoring for all Behavioral Health units.
- Manage data infrastructure to support divisional and organizational goals, such as population health management models, utilization and productivity, and internal/external tracking.
- Work on specialized data analysis projects and conduct research with external consultants to help build out refreshable dashboards for departments to use to track performance metrics and KPIs.
IT Analyst III (2018-2020), IT Analyst I (2017-2018)
Baptist Health Care
Pensacola, Florida
06.2017 - 10.2020
- Led a team of 6 IT analysts
- Responsibilities included troubleshooting healthcare technologies, imaging computers, installing software, and managing healthcare database systems.
- Range of work spanned 3 major hospitals and 80+ clinics, supporting 7200+ users
- Set up collaboration tools to track IT tickets, communicate with team members and support site locations
- Designed Power BI dashboards to assist in tracking team performance
- Dashboard included data related to number of open tickets per hospital location, the number of tickets currently in the queue per employee, and current documentation attached to all open tickets
- Worked with external vendors to troubleshoot technical issues
- Worked with senior leadership to review IT processes and make recommendations to improve IT process workflows.
Business Analyst/Graduate Assistant
UWF Center for Distance Learning and Computer Science Department
08.2012 - 06.2016
- Analyzed key aspects of business to evaluate factors driving results and present to board members in a visual way using PowerBI dashboards
- Taught computer application courses (both online and in-class formats) and tutored 250+ students each semester in Microsoft Office, database, and Computer Science concepts
- I was responsible for the curriculum development of the course (CGS2570) Personal Computer Applications at UWF
- This included the development of all course modules, interactive videos and instructions for assignments
- Responsible for curriculum development at the UWF Innovation Institute, raising awareness of UWF's online degree programs, and assisted in the development of e-learning courses developed for the UWF intelligence analysis certificate program
Education
M.Ed - Instructional Technology
University of West Florida
Pensacola, Florida05.2016
BS - Information Technology
University of West Florida
Pensacola, Florida05.2016
Skills
- Curriculum Development and Training
- E-learning course design and management
- Staff Management
- Performance Tracking
- Project Management
- Business Planning
- Team Leadership & Development
- Operations Analysis
- Reporting writing
- Analysis & Evaluation
- Process Optimization
- Data extraction
- Data Modeling
- Dashboard design
- Technical Analysis
- Process Mapping
- Technical Writing
- Enterprise Application Integration
Certification
- ITIL Service Management
- Google Advanced Data Analytics Professional
- Google Data Analytics Professional
- Google Business Intelligence Professional
- Professional Developer
- AI In Healthcare Specialization (Stanford Online Campus)
- SQL specialization (University of California, Davis Online Campus)
Timeline
Consultant, Curriculum Development and Training
NinePatch Software Solutions
08.2024 - Current
Senior Reporting and Data Analyst (2022-), Reporting and Data Analyst (2021-2022), Sr. Programmer Analyst (2020-2021)
LifeView Group Behavioral Health
12.2020 - Current
IT Analyst III (2018-2020), IT Analyst I (2017-2018)
Baptist Health Care
06.2017 - 10.2020
Business Analyst/Graduate Assistant
UWF Center for Distance Learning and Computer Science Department
08.2012 - 06.2016
M.Ed - Instructional Technology
University of West Florida
BS - Information Technology
University of West Florida
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