Chad Gutkowski
Mayville,WI
Summary
Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.
Overview
14
14
years of professional experience
Work History
Branch Manager/Project Manager
North Shore Environmental
Germantown, WI
12.2017 - Current
- Led branch operations, ensuring compliance with environmental regulations and safety standards.
- Developed and implemented strategic initiatives to enhance service delivery and operational efficiency.
- Managed team performance through coaching, mentoring, and regular feedback sessions.
- Analyzed market trends to identify growth opportunities and adjust service offerings accordingly.
- Oversaw budgeting processes, ensuring cost-effective resource allocation for branch operations.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Operated heavy machinery to ensure safe and efficient material handling.
- Monitored equipment usage to identify areas for operational improvement.
- Led daily briefings to communicate operational goals and safety updates effectively.
- Conducted safety assessments and risk analysis in confined spaces to ensure compliance with regulations.
- Developed and implemented rescue plans tailored to specific environments, improving operational readiness.
Branch Manager
Clean Harbors
Germantown, WI
01.2012 - 12.2017
- Directed daily operations, ensuring compliance with safety regulations and company policies.
- Implemented process improvements that enhanced efficiency across branch functions.
- Mentored and trained staff on operational best practices and safety protocols.
- Monitored inventory levels, ensuring optimal stock availability for customer needs.
- Analyzed performance metrics to identify areas for operational enhancement and cost reduction.
- Collaborated with cross-functional teams to develop strategic growth initiatives for the branch.
- Led team meetings focused on performance reviews and continuous improvement strategies.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
Education
Confined Space Entry/Rescue Supervisor
MSHA Certified
40-Hour HAZWOPER
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Relationship building and management
- Excellent work ethic
- Staff management
- Decision-making
Timeline
Branch Manager/Project Manager
North Shore Environmental
12.2017 - Current
Branch Manager
Clean Harbors
01.2012 - 12.2017
Confined Space Entry/Rescue Supervisor
MSHA Certified
40-Hour HAZWOPER