Chad Hallmann
Security Officer
Davenport,Iowa
Summary
Skilled Security Officer competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at Isle Casino Hotel Bettendorf and Securitas faciliities. Keen to offer 15+ years of experience and take on challenging new role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Isle Casino And Hotel Bettendorf
Bettendorf, IA
03.2023 - Current
- Provided escorts for visitors as needed throughout the facility.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained high levels of alertness throughout shifts.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Assisted in the development and implementation of security policies and procedures.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Searched bags manually to identify prohibited items and contraband.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Checked for safety hazards and took corrective action when necessary.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Performed first aid and CPR when necessary during emergency situations.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Documented security-related situations and submitted in-depth reports to superiors.
- Completed incident reports to record security or loss prevention incidents.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Enforced access control measures in accordance with established procedures.
- Reported safety hazards for remediation response.
- Confirmed visitor identification prior to granting entry into the building.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Observed patrons and customers to quickly address security situations.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Patrolled crowds during events to preserve order and promote security.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Investigated reported incidents to protect company assets.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Security Officer
Securitas Security Services USA
Davenport, IA
01.2023 - 03.2023
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Maintained high levels of alertness throughout shifts.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Responded to alarms and conducted investigations as required.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Checked for safety hazards and took corrective action when necessary.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Documented security-related situations and submitted in-depth reports to superiors.
- Completed incident reports to record security or loss prevention incidents.
Security Supervisor
Isle Casino And Hotel Bettendorf
Bettendorf, IA
02.2019 - 11.2021
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Worked closely with local law enforcement to coordinate security operations and investigations.
- Managed staff schedules for shifts and events to minimize overtime costs.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Monitored security operations to ensure compliance with established procedures and standards.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Led security team and contributed to on-call shifts.
- Supervised property entrances and exits and monitored employee safety.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Periodically reviewed existing policies and procedures and made recommendations to improve security.
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Reviewed security practices prior to events and identified potential weaknesses.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Monitored and authorized employee and guest access to guard against theft.
- Participated in continuing education and seminars to learn about latest threats and risk prevention methods.
- Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
- Used two-way communication to generate enthusiasm and foster atmosphere receptive to open exchange.
- Provided security team leadership and contributed to on-call duties.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Identified needs of customers promptly and efficiently.
- Understood and followed oral and written directions.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
CPR -
American Heart Association
10-2023
Skills
- Emergency Management
- Identification Verification
- Investigation Documentation
- Emergency Response
- Document Management
- Staff Management
- Report Writing
- Fluent in [Language]English
- First Aid and CPR Certified
- Shift Work Experience
- Report Generation
- General Security
- Interior and Exterior Patrol
Certification
- CPR certified
- Security License
Timeline
Security Officer
Isle Casino And Hotel Bettendorf
03.2023 - Current
Security Officer
Securitas Security Services USA
01.2023 - 03.2023
Security Supervisor
Isle Casino And Hotel Bettendorf
02.2019 - 11.2021
CPR -
American Heart Association
- CPR certified
- Security License
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