Chad Hamblin
Aurora,CO
Summary
Accomplished General Manager with a proven track record at multiple concepts, enhancing operational efficiency and profitability through expert P&L Management and leadership. Skilled in fostering strong customer relationships and building high-performing teams. Fluent in functional kitchen Spanish, demonstrating exceptional problem resolution abilities and a commitment to excellence. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
MAD Greens
02.2022 - 07.2024
- Managed budget implementations, employee reviews, training and scheduling
- Managed a team, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Front of House Manager
Torchy's Tacos
10.2020 - 01.2022
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
- Hired, trained all front of house employees, including bartenders.
- Chose taps and help develop drink specials
General Manager
Panera Bread
04.2016 - 10.2020
- Developed and implemented strategies to increase sales and profitability.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Education
High School Diploma -
West Mesa High School
Albuquerque, NM06.2003
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Training and coaching
- P&L Management
- Bilingual (functional kitchen spanish)
- Customer Relationship Management
Certification
Food safety certification (manager)
Timeline
General Manager
MAD Greens
02.2022 - 07.2024
Front of House Manager
Torchy's Tacos
10.2020 - 01.2022
General Manager
Panera Bread
04.2016 - 10.2020
High School Diploma -
West Mesa High School
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