Chad Hanson
Inman
Summary
I am fairly new left above knee amputee with many years of stable work experience. I learn quickly and am very proficient with my work. However I do have physical limitations and need a work environment that allows me to sit most of the day.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Tire Sales Advisor
Pierce Tire & Service Center
Tryon
09.2025 - 01.2026
- Guided customers in selecting optimal tires and services tailored to vehicle needs.
- Educated customers on tire brands and maintenance options to improve satisfaction and informed decision-making.
- Resolved customer inquiries and issues swiftly, ensuring seamless service in a fast-paced environment.
- Stayed up-to-date on latest trends in sales promotions, product updates and service changes.
Automotive Service Writer
Escude Nissan of Greer
Greer
04.2025 - 08.2025
- Surpassed established service goals by applying best practices in customer service and sales management.
- Provided prompt, friendly, knowledgeable responses to inquiries and service complaints, improving customer relations.
- Organized repair and maintenance documentation, streamlining service processes for efficiency.
- Researched vehicle maintenance history to determine servicing requirements, enhancing customer satisfaction.
- Participated in training sessions focused on automotive service writing techniques.
Service Advisor
Legacy Chevrolet
Greenwood
03.2024 - 12.2024
- Guided customers in selecting optimal automotive services and repairs, enhancing satisfaction and trust.
- Coordinated service appointments and managed customer schedules, ensuring timely service delivery and customer convenience.
- Educated existing and prospective customers on relevant services and products, facilitating informed decision-making.
- Processed warranty claims using proprietary software systems efficiently.
- Approved payments for accepted claims, ensuring compliance with company policies.
Polisher and Packaging
Trucks USA
Abbeville
02.2023 - 12.2023
- Polished truck components using manual and automated tools, ensuring high-quality finishes.
- Inspected surfaces for defects prior to polishing, upholding quality standards.
- Packaged products to meet daily shipping requirements, contributing to timely deliveries.
- Maintained clean work areas to uphold safety and efficiency during operations.
Service Advisor/Writer
Quality Chrysler of Greenwood
Greenwood
04.2021 - 03.2022
- Coordinated service appointments, managing technician scheduling efficiently.
- Executed daily customer service tasks, enhancing customer satisfaction within dealership service department.
- Assisted customers with inquiries, providing clear guidance on service options and vehicle maintenance.
- Prepared invoices for services, ensuring accurate billing and efficient collection of payments.
- Maintained accurate service records utilizing dealership management software.
Shipping and Receiving Clerk
R&E AUTOMATED SYSTEMS
Duncan
01.2021 - 10.2021
- Received daily shipments from Gestamp and other stamping facilities.
- Produced domestic and international shipping documents for BMW service parts.
- Created shipper letters of intent and organized pickup lists to streamline shipping operations.
- Packed products and strapped pallets for secure transport while completing various warehouse duties.
- Inputted product data into ERP system and tracked inventory accurately.
- Filed invoices and bills of lading to ensure accurate record-keeping and compliance.
Service Advisor
Vic Bailey Honda
Spartanburg
09.2018 - 03.2019
Service Advisor
C&C Automotive
Augusta
02.2016 - 08.2018
- Clarified customer symptom descriptions to enhance diagnostic accuracy.
- Conducted thorough inspections and test drives to accurately identify automotive issues.
- Scheduled service appointments and maintenance repairs to optimize workflow.
- Coordinated customer transportation through service shuttle program to improve service accessibility.
- Guided mechanics in repair and replacement decisions to enhance service quality.
- Leveraged customer service and problem-solving skills to drive repeat and referral business.
Manager
Wayne's Automotive and Towing
Aiken
05.2015 - 02.2016
- Participated in weekly managers meetings to discuss sales goals and address service department issues.
- Prepared repair orders by detailing symptoms, identifying problems, and outlining necessary repairs; secured approval signatures; entered orders into service database.
- Ascertaining automotive problems and services by listening to customer description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
Parts & Service Advisor
Gunnells Marine Unlimited
Greenwood
11.2007 - 05.2015
- Assisting customers with parts and service needs for boats.
- Provided accurate estimates for materials, supplies, and labor to facilitate customer decision-making.
- Ordered parts efficiently for customer and service jobs to ensure timely repair and maintenance.
- Administered warranty claims for defective parts and labor with manufacturers to uphold service quality.
- Assisting customers with boat sales and accessory needs.
- Assisting customer with boat and engine purchases.
- Attending training as needed.
Store Manager
Oreilly Auto Parts
Greenwood
03.2006 - 11.2007
- Contributed to monthly management meetings, providing insights on store operations.
- Coordinated weekly and monthly employee schedules to ensure adequate coverage.
- Managed deposits and transactions with assistant manager to maintain financial accuracy.
- Opening and closing the store during business hours.
- Checking in daily and special order inventory.
- Preparing all cash drawers for store employees.
Assistant Parts Manager
Quality Chrysler of Greenwood
Greenwood
04.2004 - 03.2006
- Assisted sales team in identifying and sourcing parts for new and used vehicle sales, enhancing customer satisfaction.
- Achieved departmental productivity and profitability goals through effective management of resources.
- Processed stock orders for parts department to maintain optimal inventory levels.
- Directing deliveries and drivers for wholesale sales.
Associate
Spartanburg Chrysler Jeep
Spartanburg
05.2000 - 04.2004
- Coordinated special orders for parts to meet customer needs.
- Supported technicians with timely parts sourcing for service jobs.
- Guided customers in selecting parts and processing orders.
- Answered telephones with efficiency and professionalism.
- Placing stock orders for common parts needed.
Education
Associate of Science - Environmental Science
Central Carolina Tech
Sumter, SC08-2010
High school diploma -
Chapman High School
Inman, SC06-1998
Associate of Arts - Theological Studies
Fruitland Baptist Bible School
Hendersonville, NC04-2026
Skills
- Tire quality assessment
- Tire installation techniques
- Sales techniques
- Cross-selling strategies
- Sales training
- Order management
- ERP proficiency
- Documentation management
- Problem resolution
- Customer service excellence
- Customer rapport
- Effective communication
Willing To Relocate
- Simpsonville, SC
- Greenville, SC
- Anderson, SC
Certification
Driver's License
Assessments
- Attention to detail, Completed, 04/01/19, Identifying differences in materials, following instructions, and detecting details among distracting information.
- Sales skills, Proficient, 11/01/20, Influencing and negotiating with customers.
- Customer focus & orientation, Highly Proficient, 11/01/20, Responding to customer situations with sensitivity.
- Work style: Reliability, Familiar, 02/01/21, Tendency to be dependable and come to work.
- Written communication, Completed, 02/01/21, Best practices for writing, including grammar, style, clarity, and brevity.
Personal Information
Authorized To Work: US
Timeline
Tire Sales Advisor
Pierce Tire & Service Center
09.2025 - 01.2026
Automotive Service Writer
Escude Nissan of Greer
04.2025 - 08.2025
Service Advisor
Legacy Chevrolet
03.2024 - 12.2024
Polisher and Packaging
Trucks USA
02.2023 - 12.2023
Service Advisor/Writer
Quality Chrysler of Greenwood
04.2021 - 03.2022
Shipping and Receiving Clerk
R&E AUTOMATED SYSTEMS
01.2021 - 10.2021
Service Advisor
Vic Bailey Honda
09.2018 - 03.2019
Service Advisor
C&C Automotive
02.2016 - 08.2018
Manager
Wayne's Automotive and Towing
05.2015 - 02.2016
Parts & Service Advisor
Gunnells Marine Unlimited
11.2007 - 05.2015
Store Manager
Oreilly Auto Parts
03.2006 - 11.2007
Assistant Parts Manager
Quality Chrysler of Greenwood
04.2004 - 03.2006
Associate
Spartanburg Chrysler Jeep
05.2000 - 04.2004
Associate of Science - Environmental Science
Central Carolina Tech
High school diploma -
Chapman High School
Associate of Arts - Theological Studies
Fruitland Baptist Bible School