Chad Harden
Westford
Summary
Dynamic individual with 20+ years of hands-on experience in residential technology systems and talent for navigating high net-worth clients. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to excellence and white glove service.
Overview
24
24
years of professional experience
Work History
VP of Residental Systems
Inspired Technology and Communications
04.2023 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased company growth through collaboration with sales and marketing departments.
- Cultivated a high-performance culture within the organization by setting clear expectations for employees at all levels, providing regular feedback, and recognizing achievement.
- Implemented cost-saving measures by conducting thorough financial analysis and identifying areas of inefficiency within the organization.
Account Manager
AVDG
07.2022 - 03.2023
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
- Presented professional image consistent with company's brand values.
Senior Account Project Manager
Cutting Edge Systems
07.2016 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Senior Technology Specialist
OneVision Resources
06.2014 - 06.2016
- Mentored junior team members to enhance their technical skills and improve overall team productivity.
- Mentored junior staff members for professional development by sharing expertise and promoting collaboration on projects.
- Cultivated culture of continuous improvement, encouraging feedback and adaptive strategies.
- Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
- Self-motivated, with a strong sense of personal responsibility.
Director of Operations
Cutting Edge Systems
01.2012 - 06.2012
- Monitored budget and utilized operational resources.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
- Oversaw day-to-day production activities in accordance with business objectives.
Project Manager
Cutting Edge Systems
03.2007 - 01.2012
Team Leader
Cutting Edge Systems
10.2002 - 03.2007
Systems Technician
Cutting Edge Systems
03.2001 - 10.2002
Education
High School Diploma -
Tampa Bech Tech
Tampa, FL07-1998
Skills
- Operational leadership
- Technical Support
- Executive-level support
- Analytical and Critical Thinker
- People and Culture
- Adaptable and Flexible
- Balanced Work Ethic
- Innovative and Visionary
- Proficient with:
- Lutron Homeworks
- Crestron
- Surveillance
- Music Systems
- Audio and Video Systems
- Client Management and Engagement
Timeline
VP of Residental Systems
Inspired Technology and Communications
04.2023 - Current
Account Manager
AVDG
07.2022 - 03.2023
Senior Account Project Manager
Cutting Edge Systems
07.2016 - 08.2022
Senior Technology Specialist
OneVision Resources
06.2014 - 06.2016
Director of Operations
Cutting Edge Systems
01.2012 - 06.2012
Project Manager
Cutting Edge Systems
03.2007 - 01.2012
Team Leader
Cutting Edge Systems
10.2002 - 03.2007
Systems Technician
Cutting Edge Systems
03.2001 - 10.2002
High School Diploma -
Tampa Bech Tech
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